Job Summary

At IFF, we work tirelessly to discover flavors, fragrances and ingredients that inspire customers and delight consumers. Passionate, creative, empowered and expert, we are constantly looking for new challenges—and developing new-to-world solutions that answer them. 

As a Senior Account Manager, you will be responsible for managing a comprised of national and regional food and dairy accounts. In addition to fostering established relationships and managing existing sales, you will identify new opportunities, grow sales, and expand your network. You will work in close cooperation with cross-functional team members, including Operations, Innovation Creation and Design, Finance, Procurement, Sensory, and Marketing departments within IFF. To excel in this role, you should enjoy an entrepreneurial approach to your work and thrive on developing new opportunities. In this role you will be a part of a dynamic and driven sales team and report into the North American Commercial Director - Beverage & Dairy.

Major responsibilities

Cultivate and strengthen customer relationshipsAchieve profitable sales growth targets via maintaining and growing businessDevelop account strategies and engage relevant internal stakeholders to executeLead a cross-functional core team which includes Commercial Support, Technical & Marketing support individuals assigned to each account. Implement strategic initiatives to improve profitability, including optimizing order patterns for customer and IFFProvide and maintain accurate sales forecasts Manage pricing negotiations, pricing portfolio and achieve gross profit targetsAccountable for all communications with the customer, as well as being the liaison for all various functions between customer and IFFCoordinate with internal functions to provide timely information to all matters relating to the service of accounts.Present to customers and/or arrange presentations for customersHost and coordinate customer visits / workshops Gain opportunities and projects and provide accurate and detailed entry into the IFF project system ensuring that all required information is “first time right”. This includes opportunities entered by Support staff. Manage project timelines and progress by coordinating with internal stakeholders, including Technical team members – including leading a weekly update meetingMaintain timely and accurate information for on-going projects in the project management systemParticipate in team and cross-functional team meetings when requested

Required Skills 

Bachelor’s degree in Food Technology, Chemistry, Chemical Engineering, Business Management majoring in Sales or Marketing or any other relevant discipline 5+ years in sales with a proven record of growing accounts organically3+ years experience in flavorsStrong ability to work with different levels or functions within the organization and at our customerFamiliar with senior management reporting Self-starter and entrepreneurial spiritExcellent oral and written communication and presentation skills  Strong interpersonal and negotiation skillsProficient in Microsoft office e.g.: Office, Access, Excel or PowerPoint. Desire and aptitude to learn new products and manage a broad product portfolioHigh passion for the food industry Have a valid driving license and willing to travel at least 50% of work week

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more… 

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more