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Job DescriptionThe Visa Direct team at Visa works on designing, managing, and optimizing products and solutions for moving money using Visa's networks e.g. Visa Direct, Currency Cloud and B2B Connect. These products and services are typically aimed at commercial entities, including corporations, small and medium businesses, governments, and other organizations, but also support P2P transfers and C2B spend on multi-currency accounts. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. The role of Senior Account Manager for FXB is accountable for the development and execution of the functional strategy and aggregate view of their portfolio of clients to ensure the team meets or exceeds its financial (i.e., Net Revenue and Net Income growth) and scorecard goals. This role reports into the Head of Account Management for FXB for Visa Direct in Europe. The position requires strong commercial acumen and account management capabilities to expertly manage revenue, upsell, cross sell and renewal opportunity pipelines.
Further responsibilities include client engagement approach, key functional governance, and the application of performance insights to orchestrate delivery of the strategy.
What we expect of you, day to day.
Overall:Enable the FXB business to be the growth engine for Visa, by driving business growth at up to 50% p.a. over the next 3-5+ yearsContribute to building a new business for Visa by entering money movement space where Visa has not previously played and diversify Visa’s business from the core consumer payments into global cross-border consumer and business payment flowsGrowth:Own Net Revenue sales target for your portfolio of FXB clients – for the cluster team and individuallyOriginate and deliver on an aggressive sales target for Visa Money Movement capabilities that include Visa Direct Card/Account/Wallet, VXBS and B2BCCreate and nurture wide network of stakeholders across key players in the regionLeverage internal and external relationships to develop a robust pipeline of opportunitiesBased on the deep knowledge of the client’s situation define best product proposition, while trying to create roadmap for implementation for bothWork with finance business partners to structure high value, complex commercial deal structuresAct in a close alignment with Compliance and Risk to enable swift client onboardingRevenue:Own Net Revenue target for the cluster – for the cluster team and individuallyExecute on signed deals to bring revenue in a timely manner in line with the business planManage the clients operationally and grow the net revenue generated by the accounts, by upselling on the existing and new MMS capabilities, as well as identifying other business opportunities for Visa IncOptimise customer performance by working with enabling functions, incl Account Management, Marketing, CS, data analytics, VCA, etc.How:Participate in Sales initiatives incl new product roll-outs, opening up new case studies, or scaling Visa’s capabilitiesConsult on commercial process improvements to enable better sales and time-to-revenue processesThis is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.
QualificationsSelf-starter with a bias toward action and proven track record for successfully selling multi-million contracts and managing a sales team achieving multi-million sales targetsBackground of client/partnerships management, sales, and or business development preferably at a global or multi-market level including disciplined and structured client management to achieve revenue growthExcellent problem-solving skills with a strong focus on delivering for clients. Highly skilled in commercial and legal deal structures, and business case buildingExcellent listening and communication skills (both verbal and written), and executive presence, must be able to interface with client executives at a C-levelAbility to explain complex business and technical concepts to audiences in an approachable way to influence and drive adaptionHighly analytical, able to run analysis of Visa systems and derive commercial insights to grow clients, and develop business development strategiesPrior experience in cross-border business payments development is a mustPrior people management experience is a mustSecond language is a plusWork experience across multiple European markets is preferredAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.