Senior Account Specialist
Xylem
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Xylem is looking for a Senior Account Specialist to support their legacy Evoqua business!**
The Senior Account Specialist sells products and/or services to customers through a variety of mediums and acts as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business. Maintains relationships with accounts through
ongoing client contact and support. Closes sales within territory, defined by geographic area, industry, or product/service group. Responds to client inquiries and offers bold recommendations on appropriate products and services. Must work with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. May work in tandem with outside sales team to achieve sales goals and revenue targets.
**CORE RESPONSIBILITIES AND TASKS**
Contacts both new and existing customers to sell new and recurring business
Creates and delivers quotes and proposals to deliver to customers
Ensures customer satisfaction and retention
Accurately records information in CRM for forecasting
Continues to stay up to date on company and customer technology to remain a trusted partner
Mentors and develops less senior Account Specialists
Sells complex products / services; utilizes knowledge of products / services and industry to evaluate and recommend
best solutions to customers
Strategic sales process; established base of accounts and stable revenue responsibility
May utilize knowledge of industry to recommend updates or changes to product / service offering
Other duties as assigned
**POSITION REQUIREMENTS**
1. FORMAL EDUCATION:
Required:
High School Diploma or equivalent
6+ years of experience
Preferred:
BA/BS preferred
2. KNOWLEDGE & EXPERIENCE:
Required:
Strong communication skills
Intra-departmental communication for purpose of alignment/information sharing
Highly skilled at sales techniques and strong understanding of company products / services
Comprehensive knowledge within area of specialization
Ability to complete sales with little to no supervision
Demonstrates strong ability to identify and cultivate sales from new &/or existing customers
Basic understanding of ERP and CRM systems
Fluency in Microsoft Office applications (Outlook, Word, Excel)
TRAVEL - 10% local for customer meetings
Salary range:
$61,900.00 - $99,000.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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