Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We dream in digital, reinvent the ways companies work to make an impact far bigger than just our bottom line. we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Accounts Receivable-Domain Trainee-French-Hybrid Budapest

Responsibilities
• Resolve customer inquiries promptly accurately, by understanding customer market needs.
• Proactively contact customers for timely collection or resolution of aged receivables, by regularly collecting analyzing customer data.
• Have a controllership overview of the dunning cycle/letters.
• Balance risk and growth objectives by providing a good link to the commercial, and actively supporting Credit/ Risk analyses and reviews.
• Validate that reports meet risk financial requirements.
• Coordinate Payment Plan proposals, pre-bankruptcy and pre-receivership recoveries once approved by the risk department.
• There may be an opportunity to take part in special projects, for those interested in personal / professional development opportunities.
• Accomplish all responsibilities in line with client compliance and integrity requirements.

Qualifications
Minimum Qualifications
• Very good knowledge of French (B2-C1), Hungarian (C1) and English (min.B2)
• Business School Degree or qualification or minimum relevant work experience directly related experience to either cash collection or customer service, ideally in a multinational environment.
 
Preferred Qualifications
• Excellent verbal and written communication skills ·
• Excellent proven interpersonal and teamwork skills.
• Microsoft Office proficiency, especially Excel.
• Good Customer handling skills, capable of inventive problem solving, while remaining customer focused.
• Ability to navigate between multiple screens.
• Cultural awareness
What can we offer?
• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact professional trainings and great career development opportunities
• Friendly work environment (Best Office Award 2015)
• Free access to our award-winning learning platform

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.