Job Summary

Job Description

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.

Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes globally.

Working Hours : 4pm-1am

Region : Channel Islands

What will you do?

Provide high standard of operational support to Banking & Payment Operations team to support the growth of Business in British Isles for multiple jurisdictionsResponsible for efficient and timely processing of all Banking products (cheque clearing, BACS & Direct Debits, fixed term deposit, foreign exchanges, account transfers, standing orders) received via Online Service requestsProcess and/or verify all accounting entries accurately and to meet defined cut-off times. Communicate all delays to local managementEnsure rates are updated in core system upon request and accurate processing of cheque book ordersValidation of all inward SWIFT and BACS payments observing UK payment regulationsProcess validation of account closure requests, apply interest and making final payment where requiredPromptly ensure completion of filing & scanning in accordance with PolicyEnsure all transactions are processed in accordance to the bank rule, desk top guidelines, and regulatory requirementsProvide relief support and other duties as assigned on all functions performed within the team and across the departmentEnsure EOD checks are conducted daily with any outstanding issues identified and action on the same dayEnsure all unreconciled items and outstanding breaks are investigated and accounted forAll charges pertaining to client transactions and payments are accounted for and ensure entries are processedEnsure proper escalation of issues / risks to managementOther duties as assigned by management

What do you need to succeed?

Must-have

Fast learner for new processing tasks assignedBe able to work with minimal supervisionAdherence to procedures and control processesAbility to complete ad-hoc tasks and project deliverables by deadlines and achieve performance targets setStrong working knowledge in MS Outlook / MS Word / MS ExcelStrong working knowledge in SWIFT, Banking products and International paymentsStrong problem solving, analytical (including qualitative analysis), research and quantitative skillsStrong system knowledge

Preferred

Diploma / Degree in Business, Finance or related discipline preferredSelf-motivated and able to work under pressure in a dynamic and fast paced environmentMinimum 2 years of working experiences within a Private Bank or Wealth Management environmentGood inter-personal and communication skills (written and verbal)

What’s in it for you?

Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-10

Application Deadline:

2025-01-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.