Job Summary

Job Description

What is the opportunity?

The role of Senior Administrator, Tax Operations and Reporting is responsible for supporting the day-to-day operations of the client tax reporting team including production of client tax packs and preparation and submission of tax regulatory reporting ensuring the business meets its regulatory obligations and client service standards.

What will you do?

Monitor the team inbox assisting the team with reviewing and prioritising queries arising from client-facing professionals and timely responses.

Maintain department log of ongoing queries and issues providing updates in team meetings.

Assist with preparation of materials for internal meetings (team, stakeholder, training) and taking minutes where required.

Assist the team with reviews of team and wider business procedures to ensure they remain in line with RBC policy and tax authority requirements.

Support with key activities to ensure the production of tax packs for clients are in line with service level agreements.

Liaise with business teams to obtain historical transactional data.

Work closely with our external service provider on production of tax packs and quality assurance review before these are sent to clients.

Conduct pre-reporting control checks for any data integrity issues, liaising with business or IT teams to track/address issues.

What do you need to succeed?

Must-have

Good interpersonal skills preferably with client service experience.

Able to communicate effectively and adapt style to audience.

Competent user of Excel and knowledge of basic commands.

Able to work effectively as part of a team.

Nice-to-have

Experience working with IT and Operations teams.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities.

Opportunities to work with the best in the field.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible working options fully supported.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

#LI-SS2

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

GASPÉ HOUSE, 66-72 ESPLANADE:SAINT HELIER

City:

Saint Helier

Country:

Jersey

Work hours/week:

36.25

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-13

Application Deadline:

2025-02-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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