**Role Purpose** The role holder is responsible for providing a wide range of administrative support tasks such as preparation, receipt, and circulation of correspondence, consolidation of various reports and operational trackers, etc. for the smooth functioning of the department **Secretarial Support:** + Provide full administrative support to the line manager and sub functions of the department in all daily requirements that include prioritizing emails, diary management, scheduling appointments or meetings, travel arrangements, other general and official correspondence etc. in order to provide assistance in day-today activities and ensure smooth operations and efficiency. Operations and Reporting Support + Assist in the preparation of timely and accurate departmental reports to provide information to the head of department. + Support the department by handling the administrative tasks as and when required. + Coordinate with IT for any technical difficulties. + Responsible collections of master community services charges are executed in timely manner to ensure that adequate funds are available for the maintenance and operations of the community common facilities and infrastructure such as landscaping, lakes, public parking etc. + Ensure timely delivery of the reminders to enable service charge collections. Documentation and Filing Support + Maintain a proper filing system and keep up to date information and database of important documents. + Ensure 100% adherence to confidentiality in handling important documents. + Ensure that documents reach the correct receiver on time and incoming documents reach the relevant manager. + Maintain copies of documents sent out to third parties for ease of retrieval when required. + Verify documents and check for accuracy before entering into the system. + Ensure all document control requirements are in place and implemented. + Effective support through document management to all the team members and external parties by ensuring all documents are verified, complete and accurate. + Ensure all complaints are tracked and addressed in a timely manner. + Prepare timely and accurate reports related to documentation. **Qualification:** + Bachelors’ degree in any field. + Excellent knowledge of UAE laws and regulations. + Minimum 2-3 years of experience in a similar role + Sound knowledge of UAE Government rules, regulations and applicable laws. + Bilingual Language skills (Arabic /English) is preferred. + Excellent planning and organizing skills. + Ability to stay calm under pressure and in difficult situations. + Excellent negotiation skills. + Sound networking skills. + Good time management skills. + Proficiency in Microsoft Office.