The Role

BA Financial Operations is looking for a competent resource to join its a globally distributed team in Payments Function as Senior Advisor. The responsibilities of this role fall into the following Task Areas: Account Maintenance, Payment Monitoring & Payment Validation. This position works with Internal Acclaim Application, Bank – Card – Investment Portal, MS Excel & JIRA. Along with various process logs / registers. Effectively interacting with other FinOps Functions and Other teams as required for task delivery.

This position will be responsible for / expected to have the following:

Performs basic & intermediate Payments processes by following Standard-Operating-Procedures specific to Payments operations in the areas of Account Maintenance, Payment Monitoring & Payment Validation with limited or no supervision. Meets delivery & quality requirement / parameters Performs does quality checking. Ready to take additional assignments/challenges, Flexible with Tasks/Assignments and shift alignment. Works collaboratively with team members; consults supervisors/SMEs when required, provide resolutions as needed. Learns from working with colleagues with different backgrounds and experience Shares observations / views / feedback on processes improvements to the seniors and exhibits Process Knowledge by coming up with innovative process improvement suggestions Seeks ways to gain in depth process knowledge. Actively participates in the Domain Training Programs, completes it successfully by clearing post training evaluation. Highlights if any exception / deviation found and works towards a resolution and maintaining process controls

The Requirements

The candidate should have at least 2 years’ experience in similar industry / processes with US / Global clients  Must have knowledge and experience with the Acclaim or similar platform system Possesses good analytical skills & Accounting knowledge, understanding of financial entries and impacts Proficient in MS Excel and MS Word Strong sense of urgency, ownership and accountability for completing the assigned task Flexible with shift alignment and ready to work as per the plan Ability to maintain a positive attitude Good written and verbal communication skills needed to work effectively with internal and external customers. Ability to collaborate with a team and work well with others Prior knowledge and experience 3rd party vendor systems (debit cards, banking system etc.) will be a plus. Prior experience with reimbursement administration accounts (HSA, FSA, HRA, Retiree etc.) or other consumer driven health care accounts will be a plus