Senior Advisory SRE - WebSphere & CPQ Sterling
Pitney Bowes
**At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.**
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: **Client. Team. Win. Innovate.**
We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
**Job Description:**
**Join Pitney Bowes as SRE CPQTechArch**
**Years of experience** **: 10+** **years as WebSphere Admin & CPQ Sterling Admin**
**Job Location – Pune**
**Designation: Senior Advisory SRE**
**Impact**
We actively look for prospects who:
+ Proficiency in WebSphere Application Server (WAS) & IBM CPQ Sterling management and troubleshooting over UNIX servers.
+ Monitoring and incident response
+ Automation of operational tasks
+ Capacity planning and performance optimization
+ Service-level objectives (SLOs) and error budgets management
+ Continuous improvement of systems and processes
**Collaboration** : Working closely with development and operations teams.
**Problem-solving** : Addressing complex challenges in system design, reliability, and performance.
**Efficiency** : Focusing on automation and optimization to reduce manual workload.
If this sounds like you, then you may be a great fit for Pitney Bowes.
**Desired Profile** : WebSphere Application Server (WAS) & IBM CPQ Sterling Admin
**Education** : UG - Any Graduate - Any Specialization. Excellent interpersonal written and verbal skills in English. Self-motivated and directed with the ability to effectively prioritize and execute tasks in a timely manner. Eager to learn and contribute to a dynamic team.
**The Job**
Work within a corporate information technology operations organization Middleware (WebSphere) & IBM CPQ administrator maintaining and updating the environment as per standards. Administering the environment to meet the day-to-day demand in an efficient cost-effective manner. Support projects as required to meet IT objectives while managing available time based on priorities. Provide reports and metrics as needed to support operations requirements analysis and growth planning.
**Responsibilities:**
+ Assist in WebSphere Application Servers (WAS) & CPQ Sterling maintenance tasks, including upgrades, Fix Pack installation, backups, restores, and performance tuning.
+ Monitor system performance and identify potential bottlenecks.
+ Assist in the deployment and configuration of WAS and server infrastructure.
+ Contribute to the automation of regular support tasks using scripting languages.
+ Participate troubleshooting and resolving WAS & CPQ related issues.
+ Document Infra configurations and admin procedures.
+ Assist in the implementation of security best practices for WAS/IHS/CPQ & other support tools.
+ Learn and apply cloud computing concepts (e.g., AWS, Azure, GCP) if applicable.
+ Contribute to the design and implementation of different Middleware components.
**Required Skills:**
+ Able to understand the existing complex WebSphere landscape and suggest enhancements and simplifications
+ Basic understanding of Middleware Application Servers (WAS) & concepts (e.g., 3-tier architecture).
+ Experience working on LINUX / AIX / WINDOWS operating systems.
+ Middleware Infra component minoring, patching and trouble shooting.
+ Basic scripting skills (e.g., Ansible, Python, PowerShell).
+ Understanding of networking concepts.
+ Strong problem-solving and analytical skills.
+ Excellent communication and teamwork skills.
+ Ability to learn quickly and adapt to new technologies.
+ Understanding of CI/CD pipeline (i.e. Git, Jenkins etc..) for automation.
+ Working knowledge on monitoring tools such as Grafana, AppDynamics, Splunk, Dynatrace, LogicMonitor etc..
**Learning Opportunities:**
+ Gain hands-on experience in WAS & CPQ Sterling administration and systems engineering.
+ Learn best practices for middleware Application server design, implementation, and maintenance.
+ Develop skills in system monitoring, troubleshooting, and performance tuning.
+ Gain experience with industry-standard database and systems engineering tools.
+ Learn about cloud computing and its application in database and systems engineering.
+ Improve your scripting and automation skills.
+ Exposure to DevOps practices.
+ Opportunity to work with real world data.
**Good to have:**
+ Experience with cloud services (AWS, Microsoft Azure) a plus
+ Automation and Scripting experience. Bash, PowerShell etc..
+ Familiarity with containers and orchestration. Docker, Kubernetes, and AWS ECS/EKS etc..
**Shifts Rotational:**
+ Weekend Oncall Support
+ Public Holidays – Oncall Support
**About Pitney Bowes**
Pitney Bowes (NYSE: PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com .
**Only Talent Matters at Pitney Bowes**
Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application.
**Watch the video here:** https://www.youtube.com/watch?v=dNB-K5KFU78
Watch the videos below for more information about Life at Pitney Bowes:
+ Pitney Bowes All Stars (https://www.youtube.com/watch?v=yAkQohdWhJM&feature=youtu.be)
+ Pitney Bowes named a Great Place to Work®
+ Pitney Bowes Gratitude Video (https://www.youtube.com/watch?v=mbCW\_yZyyfY)
+ Pitney Bowes COVID Care
+ Who we are (https://www.youtube.com/watch?v=DDHx\_0OV6D4&list=PL06B89F1DD8A5475A)
**We will:**
• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally **(** **P** B Live Well )
Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.
All interested individuals must apply online.
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