At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Schwab Technology Services (STS) Portfolio & Project Management (PPM) organization partners with Business and Technology Leaders to prioritize and execute technology work for strategic business sponsored initiatives, enhancements, as well as standard technology operations, production support, and technology enablement to ensure STS capacity is focused on the most important work for the company.
Project Managers are responsible for establishing and leading enterprise-wide, cross functional strategic initiatives. They lead a variety of different types of projects including launching new products and services, large-scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments. We are currently transitioning to a scaled agile model, therefore this role will need both traditional project management, as well as scaled agile methodology experience.
This senior project manager role is a key member of Schwab’s Client Trader portfolio supporting the firm’s Contact Center technology solutions. The candidate in this role will drive large, complex technology projects that enable Schwab’s Client Service and Support business objectives and meet our clients’ needs.
What you haveRequired qualifications
BA/BS degree or equivalent experience8+ years of project management experience, managing multiple large, complex, and cross functional projects with emphasis on systems and technical environments 8+ years of experience with project management tools and artifacts, such as MS Project, Jira, Confluence, SharePoint, project budgets, change requests, status reports, etc.Experience managing a concurrent portfolio of work greater than $4MExperience preparing/presenting information for and engaging with officer-level audiences5+ years of demonstrated ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity, and apply an elevated level of detail to project management and communications4+ years proven experience with various software development methodologies including Agile/Scrum3+ years proven ability to build relationships quickly and earn the trust of sponsors and key stakeholders, being seen as a strategic partner2+ years of experience communicating at all levels, including officers, with clarity and precision both written and verbally2+ years deep experience working with product development and technology partnersPreferred Skills
Scaled agile methodology experience (e.g. SAFe, Lean)Release Train Engineer experienceBackground/experience in financial services industryPMP or PMI-ACP certificationProven ability to build a strong partnership and trust with stakeholders Ability to navigate a highly matrixed organization effectively and succeed within a highly collaborative culture Ability to communicate at all levels, including officers, with clarity and precision both written and verbally Demonstrated sound business and technical acumen Focused and versatile team player who is comfortable under pressure Understanding of cross-functional dependencies and how they impact project execution Expertise with financial data and the technology, tools, and processes that support work and projects/programs Expert understanding of various software development methodologies including Agile/ScrumExcellent problem-solving and critical-thinking skills Ability to execute with limited information and ambiguityStrong attention to detail Options Apply for this jobApplyShareRefer a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Why work for us?Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
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