Position Summary...Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

What you'll do...

Being part of Benefits team under Contact Center supports you will be working for associates from the US, with their queries and issues regarding health benefits like medical, vision, dental, associate life insurance, etc., provided by the organization. You will be responsible for assisting associates in the insurance enrolment, when their coverage becomes effective, what coverage they can enroll in and who they can enroll in that coverage based on their job classification. Additionally, assisting associates with dependents coverage by using HRIS systems/tools. Primary focus on benefits transactions and resolving queries and concerns. 

   

What you’ll do     

  

Assist the Benefits team of Contact Center by addressing the US associate’s inquiries and concerns related to health benefits. 

Maintaining the coverage records in the HRIS tools effectively and providing accurate and timely reporting on benefits-related matters. 

Effectively communicating benefit-related information to associates and providing clear instructions on benefit enrollment procedures and changes. 

Adhere unwaveringly to the prescribed SOP’s and knowledge base articles during the processing of reports, guaranteeing unwavering consistency and top-tier quality. 

Identifying opportunities for process improvements in benefit administration. 

Compliance with organizational policies and legal requirements while executing business processes and practices. 

Ensuring confidentiality of information and using the Open Door Policy. 

Demonstrated exceptional proficiency in handling data while diligently working on worksheets.

Collaborate with managers, co-workers, customers, and identify priorities and expectations. 

Consistently complete assigned work assignments in a timely manner, diligently communicating progress and report status at regular intervals to the leadership team. 

Taking up additional projects assigned by the management as and when required. 

Maintains professional and positive attitude during all client interactions and team meetings. 

Demonstrates best practices and exhibit team work qualities. 

To assisting in provide accurate and timely reporting data, trends, and metrics to the management. 

What you’ll bring    

Hands on experience in MS Excel & MS PowerPoint 

Excellent communication and interpersonal skills. 

Detail-oriented with strong organizational and time management skills. 

Ability to work independently and as part of a team. 

Good to have Skills –   

Sound knowledge on HRMS tools 

Holds experience from HR Shared Services / HR operations. 

Strong problem-solving skills and the ability to adapt to changing priorities. 

Qualification –  Any Graduate 

Required Experience – 3 to 5 years 

Job Location – Cessna Business Park, Walmart Labs - Pardhanani Wilshire II, Bangalore.  Work hours / Shifts – Flexible and ready to support rotational shifts. 

About Walmart Global Tech 

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail 

   

Benefits:   

Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.   

    

Equal Opportunity Employer:   

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.   

  

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in business, human resources, information technology, or related area. Option 2: 2 years' experience in business, human resources, information technology, or related area.

1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor's degree in Business, Human Resources, Information Technology, or related area and 2 years' experience in business, human resources, information technology, or related area., Using intermediate functionality of Microsoft Office

Primary Location...Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India