Sr Analyst, Sales Strategy & Operations (Case Scheduling)

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

This is an exciting opportunity for an experienced Analyst or Program Management professional with relevant experience to join a team that is boldly designing transcatheter mitral and tricuspid therapies from the ground up.

As part of the Transcatheter Mitral and Tricuspid Therapies (TMTT) Sales Operations team, this newly created role will support the national field sales team and the broader TMTT organization to manage and enhance the US case scheduling process.  You will work cross-functionally to ensure optimized resource utilization to meet patient demand and play a critical role in the US case scheduling process.

Position is onsite, based out of Edwards Lifesciences Global Corporate Campus in Irvine, CA.

How you'll make an impact:

Works collaboratively with the US Field Sales Team, hospitals and other key stakeholders to coordinate and allocate resources to support patient care.

Provide rapid response and direct action to case scheduling inquiries and requests from the field sales team.

Partner with field training teams to support training proctoring considerations and certification pipeline.

Ensure efficient communication with the Case Planning (screening) Analysts to understand and support case prioritization requests.

Support building and informing regular KPIs (Key Performance Indicators) for the business including dashboards, reports, and other analyses to provide deep insights across the commercial organization.

What you'll need (Required):  

Bachelor’s degree in related field of study required. MBA or master’s degree may offset some required experience.

Minimum 5 years’ experience in relevant sales operations or project management in a medical device industry, clinical trial or hospital administration space required

What else we look for (Preferred):

Experience in project management using lean principles, or resource allocation highly preferred.

Moderate hands-on use of data visualization tools (Tableau, Power BI) to support development of dashboards.

Demonstrates excellent verbal and written communication skills

Strong interpersonal relationship skills including consultative partnerships and stakeholder relationship management.

Experience in resource allocation or project management software such as Monday.com, Trello, or salesforce.com preferred.

Ability to quantify abstract conceptual data in to concrete analysis and provide relevant solutions

Proficient with Excel or relative analytics tools.

Excellent problem solving and critical thinking skills

Thrives in a cross functional, team environment - able interact professionally with all organizational levels.

Ability to manage project work flows independently, hold high accountability in shifting priorities.

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $88,000 to $124,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience). Applications will be accepted while this position is posted on our Careers website.   

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.