Directly report all matters to the Assistant Manager of ICS Canada AML Testing    CoEMonitor the implementation of the approved Test Plan by ensuring that:Kick-off testing notices are sent to the local business units as planned;Testing activities are being performed during the testing period;Issues or concerns that may delay the testing activities shall be addressed promptly and communicated to the Tower Lead of ICS Testing CoE;Testing activities shall be completed based on the planned completion dates;Updates on the implementation of the approved Test plan, including the progress of ongoing and completed testing activities;Final reports and working paper are properly safekept and readily available for audit and documentation purposes;Maintain high quality standard on the test results by ensuring that:Technical aspects of the AML/ATF and FATCA-CRS QA were reviewed;Regulatory examination, audit reports, and other relevant internal reports, were considered prior to the conduct of testing;Testing activities performed, along with its results, coincide with the scope and objective of the testing;Reports have been reviewed and discussed with the team, including the Assistant Manager of ICS Canada Testing;Assist in driving and monitoring team's productivity and efficiency are metAssists on the tracking of the resolution of all outstanding observations in the test results by securing updates from the local business units on the progress and completion of their remedial actions based on their target datesTake charge or assist or monitors on the projects/ initiatives relating to process improvementMotivate others to stretch and take bold steps to achieve better outcomeAssist the Managers in Driving team performance to the highest possible level and excel it through development actionsAssist the TL/Manager in reviewing the works and final reports prior to release and all activities are delivered on a timely basisEnsures that own assigned works/ ad hoc are handled with accountability and adheres to the QA planInvolve in decisions, provide advice and recommendations to stakeholders based on dataConduct training to new hires and upskill new hires

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid