Hyderabad, Telangana
1 day ago
Senior Analyst – Clinical Operations

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

Optum Insight is seeking a service-oriented Senior Clinical Analytics Consultant to lead the expansion of strategic insights and adoption of data-driven decision making to support clinical and operational needs within client health systems. Acting as an advisor and interface between the analytics organization and key client business stakeholders, this individual will lead efforts to liberate data and insights for the healthcare delivery system through strategic delivery and support of analytics.   

 

Primary Responsibilities:

Stakeholder and Program Management  Partner with key stakeholders and executives across the client organization to support their operational and strategic objectives with actionable analytics  Manage a portfolio of analytics, proactively tracking and communicating new developments to the client  Facilitate prioritization of high-level client objectives as well as individual needs to develop a cohesive analytics roadmap  Act as a liaison between leadership and analytics delivery teams to streamline communication and organization of projects  Regularly communicate project updates, successes, issues, and risks with stakeholders  Analytics Delivery and Subject Matter Expertise  Lead efforts to create new analytical insights and capabilities related to population health, quality, outcomes, performance improvement, and other related areas for client provider health systems  Create requirements that effectively support business needs and effectively answer the relevant questions about performance and opportunities for optimization  Perform analysis to answer business questions and guide organizational strategy  Partner with analytical platform teams, data engineering, and data governance to ensure accuracy and efficiency in aggregation and alignment of foundational data assets needed to power clinical analytics  Act as a subject matter expert in some of the following areas: clinical variation reduction, hospital operations, value-based care, as well as the Optum products that support these areas  Design and lead user acceptance testing to ensure value delivery to the client  Education & Data Literacy  Maximize value of analytics to the client by championing utilization and leveraging Optum’s data literacy infrastructure  Assist customers with orientation to their analytics ecosystem including reporting solutions across platforms  Proactively identify training needs and gaps to increase adoption of analytics  Present insights to relevant stakeholders to maximize value and adoption of analytics   Team Leadership  Oversee and guide lower-level team member’s workload and progression  Partner with other domain leaders to infuse clinical, quality, and operational insights into the decision-making process for financial, growth, and other focus areas    Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Bachelor’s degree   5+ years demonstrated success in healthcare analytics and/or consulting  2+ years of experience with operational processes and clinical decision making in the various providers within a health care delivery system (e.g., hospitals, medical groups, post-acute care organizations, physician practices, ambulatory surgical centers, etc.)   2+ years of experience leading analytics projects or initiatives with minimal guidance   1+ years of experience guiding and developing junior team members  Demonstrated strength of analytics competency using, Excel, SQL, or another comparable analytical tool  Willingness to travel up to 15% 

 

Preferred Qualifications:

Advanced degrees or certifications in Analytics, Public Health, Health Administration, Business, Biological Science, or Data Science    Experience managing multiple complex initiatives or projects   Experience and credibility interacting with healthcare leaders including “C” level executives and medical directors  Experience writing and understanding SQL logic  Experience working in a matrix environment  Experience with Epic modules or components  Experience working in Agile environments, employing SCRUM, Lean, and Kanban methodologies  Knowledge of key health management related areas, e.g. network management, value-based care, population health, quality, compliance, provider engagement, etc.   Proven solid interpersonal communication, presentation skills, and emotional intelligence  Proven ability to tailor analytics to relevant audience, including all levels of decision making (i.e. from real-time tactical decision making to long-term clinical strategy)   Demonstrated success leading large complex programs and/or initiatives where data is a key asset 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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