Work environment

Financial Markets Client Control (FMCC) is a department within Financial Markets (FM) Business Services (part of ING Wholesale Banking). The department consists of a Centre of Excellence (COE) in Amsterdam and two execution locations in Bratislava and Manila that provide services to 28 countries worldwide. The aim of these services is to ensure control throughout the client and counterparty life cycle (from on-boarding to exit and all processes in between) for FM and Group Treasury. FMCC works using ING’s One Agile Way Of Working principles.

Job Description

Mono Product Client (MPC) team is responsible in ensuring all ING Financial Markets business activities are at all times compliant with internal policies and external regulations. As part of the team:

You are expected to have keen knowledge of financial products, processes and regulations.You are able to identify exceptions and address issues independently.You are a fast-paced individual who can adapt to ever-changing regulations.You have the ability to conduct decision-making in accordance with ING’ Agile Way of Working and with the ING’s orange code

Main roles and responsibilities

Handle the initial phase of client onboarding and assist FM salespersons in initiating KYC Forms (CDD, FATCA, CRS, etc).Monitor the completion of KYC requirements and client onboarding resulting for the deal capture codes to be created and for trading to be initiated. Analyze entities that can be offboarded depending on FM trading activity of the client through the use of different FM Trading Systems such as Bloomberg, Summit and Murex.Handle adhoc queries and investigation from relationship managers relating to their respective clients.Submit change proposals to inactivate or close deal capture codes for MPC entities that no longer have valid KYC requirements or entities that are for offboarding.Facilitate the changes in static data to ensure that client information are up to date.Creates weekly and monthly KYC reports to highlight entities that need to be remediated and that will be offboarded.Locate and define process improvement opportunities and effectively communicate status and progress to CoE.Assist in implementation of new requirements.Responsible for continuous update of knowledge assets such as Logbook and WPIsResponsible to apply Agile Way of Working in discussing “first time right” and problems encountered within the team and propose effective solution.Work closely with CoE/process manager to achieve BAU success.Perform daily and monthly quality checks and reports.Proactively engage in the team stand-ups and huddle.

We are looking for

 A professional and mature individual displaying the following behaviours:

Strong analytical skills with the ability to disseminate continuous regulatory changes and information with attention to detail and accuracy.Team player with good communication skillsAbility to facilitate decision-making strategy in prioritizing requests on a risk-based approach.Ability to understand and take into account the underlying issues and focus on the know-why, rather than know-how.Strong understanding of Financial Markets and its products to be able to understand business and regulatory requirement.Ability to cooperate and discuss issues with CoE and stakeholders to reach team’s objectives.

Competencies and experience

Working experience in the financial (markets) or KYC sectorFluent in English (speaking and writing) and experienced in working in an international environment.Knowledge of Financial Markets products and trade/client lifecycle Experience with Murex, Summit, Bloomberg is an advantage Skilled in Excel and PowerPoint

What’s in it for you?

ING is one of the most innovative and exciting digital banks in the world, with lots of opportunities to learn and grow. We offer you an interesting role with great responsibility, within a strong team in an international financial company with exposure to a variety of businesses.