Checks incoming pieces for completeness and correctness, scans them, enriches tasks and prepares messages for national as well as international payment and/or transaction traffic. Authorizes tasks/entries and processes them into systemsReview and repair non Straight thru payment instructionsProcess incoming domestic and cross border transfersSpots deviations, identifies possible risks and follows escalation procedureAnswers questions and when required, provides information to colleagues, external parties and/or clients where understanding and interpretation of various information (sources) is necessary.Identifies room for improvement and suggests solutions/adjustments in their own activitiesPossesses understanding of a number of and/or more complex processes and relevant systems in own field of work.Receives complaints, registers them, solves the complaints within his mandate and escalates them when outside his mandate

Liaise with account manager for any formatting errors on the instructions initiated by the client