Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Key Responsibilities:

The Senior Analyst – Distribution Intelligence will design, build, and implement a process to find opportunities to improve United revenue or reduce cost of sale from select sellers. This process will entail using various data sources to identify and research travel agency selling practices which conflict with United’s contracted agency program terms and/or booking and ticketing policies. They will apply a data driven approach to discover all potential violations including pricing discrepancies, policy breaches, payment violations, currency manipulation and product misrepresentations. They will also validate the issue and collect evidence regarding potential violations by auditing consumer facing websites and partner displays. After preparing research and findings, they will work with Sales to engage the agencies involved and to resolve all violations and issues.

Support the design, implementation, and delivery of a process to audit the selling activities of agencies: Focus on identifying seller activities and practices that conflict with United’s Sales program terms and/or booking and ticketing policies. Also uses booking and revenue data to identify ARC/IATA appointed agencies with incremental revenue opportunity or potential distribution savings. Collaborate and share the opportunities with Sales Account Managers and assist with strategy, action planning and possible remediations.Remediation: Collaborate with Sales in performing business development tasks to help agencies adopt compliant practicesSupport: Supporting agencies, aggregators and GDSs with questions throughout the implementation processAd-hoc analytics projects: In coordination with Sales Strategy and Effectiveness, will support ongoing efforts which place United in a more compelling and competitive position with our agency portfolio.

Note: This position provides a hybrid work arrangement with in-office requirements 50% of the time at Uniteds corporate headquarters in Chicago, IL.

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Key Responsibilities:

The Senior Analyst – Distribution Intelligence will design, build, and implement a process to find opportunities to improve United revenue or reduce cost of sale from select sellers. This process will entail using various data sources to identify and research travel agency selling practices which conflict with United’s contracted agency program terms and/or booking and ticketing policies. They will apply a data driven approach to discover all potential violations including pricing discrepancies, policy breaches, payment violations, currency manipulation and product misrepresentations. They will also validate the issue and collect evidence regarding potential violations by auditing consumer facing websites and partner displays. After preparing research and findings, they will work with Sales to engage the agencies involved and to resolve all violations and issues.

Support the design, implementation, and delivery of a process to audit the selling activities of agencies: Focus on identifying seller activities and practices that conflict with United’s Sales program terms and/or booking and ticketing policies. Also uses booking and revenue data to identify ARC/IATA appointed agencies with incremental revenue opportunity or potential distribution savings. Collaborate and share the opportunities with Sales Account Managers and assist with strategy, action planning and possible remediations.Remediation: Collaborate with Sales in performing business development tasks to help agencies adopt compliant practicesSupport: Supporting agencies, aggregators and GDSs with questions throughout the implementation processAd-hoc analytics projects: In coordination with Sales Strategy and Effectiveness, will support ongoing efforts which place United in a more compelling and competitive position with our agency portfolio.

Note: This position provides a hybrid work arrangement with in-office requirements 50% of the time at Uniteds corporate headquarters in Chicago, IL.

What’s needed to succeed (Minimum Qualifications): Bachelors degree or 4 years of relevant work experience3 years in an analytical roleSignificant experience with online travel agencies and metasearch engines and knowledge of corresponding data sourcesKnowledge of airline distribution systems and modelsExperience assisting cross functional teams to deliver on time and under budget results Proficient with SQL and/or relational database queries with experience in data miningProficiency with Microsoft Excel and Power Point Ability to present findings in a format that will allow collaborators to make effective decisionsExcellent oral and written communication skills; fluent in EnglishEffective coaching abilitiesProven business senseAbility to maintain confidentialityAdaptable to change and function in a demanding environmentAbility to travel for meetings and trainingsMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):Masters degree2 years in a pricing revenue management or similar airline role Knowledge of TMC workflows, accounting systems and compensation modelsUnderstanding of customer contracting and negotiation cyclesExperience in Finance, Network Planning, Revenue Management, Marketing, Loyalty, and AlliancesUnited Sales Tools: U4B Blueprint, Seismic, Customer360 and PowerBIProficient in Salesforce

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

What’s needed to succeed (Minimum Qualifications): Bachelors degree or 4 years of relevant work experience3 years in an analytical roleSignificant experience with online travel agencies and metasearch engines and knowledge of corresponding data sourcesKnowledge of airline distribution systems and modelsExperience assisting cross functional teams to deliver on time and under budget results Proficient with SQL and/or relational database queries with experience in data miningProficiency with Microsoft Excel and Power Point Ability to present findings in a format that will allow collaborators to make effective decisionsExcellent oral and written communication skills; fluent in EnglishEffective coaching abilitiesProven business senseAbility to maintain confidentialityAdaptable to change and function in a demanding environmentAbility to travel for meetings and trainingsMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):Masters degree2 years in a pricing revenue management or similar airline role Knowledge of TMC workflows, accounting systems and compensation modelsUnderstanding of customer contracting and negotiation cyclesExperience in Finance, Network Planning, Revenue Management, Marketing, Loyalty, and AlliancesUnited Sales Tools: U4B Blueprint, Seismic, Customer360 and PowerBIProficient in Salesforce

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.