**Role Purpose** The Specialist Billing is responsible for overseeing and managing the billing processes within the organization. This role involves analyzing billing data, ensuring the accuracy and timeliness of invoices, and resolving billing-related issues. The Specialist Billing works closely with internal departments, clients, and vendors to facilitate efficient billing operations and support financial integrity. **Key Accountabilities** Billing Process Management: 1. Manage end-to-end billing processes, including invoice generation, verification, and distribution. 2. Ensure accurate and timely billing in accordance with established policies and procedures. 3. Review billing data and identify discrepancies or errors for resolution. 4. Collaborate with internal stakeholders, such as sales, operations, and customer service, to gather necessary billing information and resolve issues. 5. Implement and maintain effective controls to minimize billing errors and discrepancies. Invoice Generation and Verification: • 1. Generate invoices based on approved sales orders, contracts, or service agreements. • 2. Verify the accuracy of billing data, including pricing, quantities, discounts, and tax calculations. • 3. Validate invoice details against supporting documentation and resolve discrepancies. • 4. Address billing inquiries and concerns from clients, providing accurate and timely responses. • 5. Coordinate with the accounts receivable team to ensure proper recording and reconciliation of invoices. Billing Analysis and Reporting: 1. Analyze billing data to identify trends, patterns, and anomalies. 2. Prepare regular reports on billing performance, including key metrics and variances. 3. Provide insights and recommendations based on billing analysis to support financial decision-making. 4. Assist in the development and implementation of billing-related policies, procedures, and controls. 5. Support financial audits by providing accurate billing records and documentation. At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.