Mumbai, Maharashtra, India
8 days ago
Senior Analyst - Managed Service Operations (Brokerage, Futures)

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Master's Degree

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
The Brokerage team is responsible for brokerage receivable and payable for the execution and clearing of Listed Derivatives.
From a BAU perspective, pre-settlement duties entail sending invoices, reconciling all received invoices and resolving rate and trade validity disputes, physical settlement of agreed amounts, nostro break management, and management of all output from electronic settlement platforms. Post-settlement, the team reconciles all excess accruals and presents to the business for follow-up actions.
From a project perspective, the team engages in various tactical and strategic process improvements and system architecture changes. The team also handles one-off requests for information from the business and co-ordinates any accrual setup changes requested by the business.

What you will be doing
Complete brokerage BAU responsibilities in a timely and accurate manner
Ensure team’s monthly brokerage cycle tasks are completed within the internal and market timelines
Invoices
Finance reports
Management reports

Deliver on monthly SLA targets, striving to exceed where possible
Analyze outstanding brokerage ageing profile and identify short/medium term targets to ensure adherence to SLAs
Plan resource allocation across onshore/eClerx teams to execute targets and monitor capacity/utilization to ensure feasibility of plan execution
Escalate and propose solutions regarding short and long term capacity concerns to FIS managers
Work with utility management and other stakeholders to ensure that SLA breaches are closed out in a timely fashion
Timely escalation of potential problem brokers to management

Change management
Proactively identify areas for performance and control improvements
Constantly analyze productivity/output to identify potential enhancements or cost savings
Articulate business cases to management/change/IT to execute and deliver on suggested improvements
Guide/encourage team to propose solutions and take ownership of changes

Provide excellent client service
Build strong relationships with all stakeholders (retained team/management/business)
Co-ordinate timely response and resolution of all queries
Ensure accuracy and clarity in all deliverables to stakeholders
Provide constant feedback to stakeholders to improve our service offering
Provide an effective link between industry platform providers and the participant firm in terms of knowledge transfer and decision making

Risk management
Monitor controls and checks associated with tasks in SOPs
Constantly analyse all activities to close potential risk gaps and implement preventative, and if not, then detective controls
Ensure timely escalation in event of a risk incident

Business/Industry landscape awareness
Keep abreast of all industry changes/advancements especially with regards to the development of industry tools and regulations
Awareness and communication of impact to utility management – generate action plans to develop positive outcomes/mitigate negative outcomes from changes
Understand business risks/impact and escalate to management where necessary

What you bring:
Skills
Minimum of 2, 5, 8+ years of work experience in Futures/Options Brokerage Receivables and Payables function.
Good understanding of GMI and preferably Ransys as well
Comfortable using key industry platforms such as eGUS, eGAINS, eRECS and GPS
Front to back understanding of the Brokerage function, upstream dependencies and how it impacts processes downstream, so that complex queries can be addressed accurately and in a timely manner
Detailed understanding of exchange traded derivatives (OTC and Futures/Options)
High attention to detail and quality of outputs delivered.
Manage multiple simultaneous deliveries to tight deadlines.
Analytical and can solve problems quickly and innovatively.
Dynamic outlook, with the ability to adapt and change plans on the fly.
Delivery focussed; results driven.
Excellent communication and co ordinations skills.
Strong client service focus.

Qualifications
MBA Degree or equivalent
Competencies
Skill in project management, organization, communications, analytical and people skills
Skill in leading, supervising and managing effectively under pressure
Ability to be comfortable interacting and maintain positive working relationship with other stakeholders
Ability to analyze business needs and determine related information services support
Ability to manage activities and problem areas
Ability to delegate tasks to qualified subordinates as appropriate
Ability to lead, direct and manage effectively
Ability to operate independently
Ability to exhibit solid decision-making and problem-solving skills
Ability to communicate effectively verbally and in writing
Ability to build strategic roadmap for the function and further expansion of scope of functions
Ability to contribute towards budget saving automation ideas
Ability to meet conflicting priorities by ensuring effective prioritization and meeting the business demands
Added bonus if you have:
Experience dealing with large financial services clients.
Experience in Position & Cash Reconciliation for ETD & OTC Derivatives
Experience in Trade Clearing & Lifecycle process for ETD & OTC Derivatives
Knowledge of Front to Back Trade & Cash Settlement flows
What we offer you
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development possibilities – FIS is your final career step!
A competitive salary and benefits
A variety of career development tools, resources and opportunities
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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