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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

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The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.

The objective of the Operational Risk Management (ORM) Process Risk Reduction team is to address identified systemic operational risks, to ensure the integrity and efficiency of business processes, and maintain the alignment of risk reduction efforts through well-executed risk mitigation and remediations activities.

Operational Risk Management (ORM) is looking for a Sr. Analyst of Process Risk Reduction to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. 

The Sr. Analyst, Operational Risk Management (ORM) Process Risk Reduction will:

Assist with BUs to identify systemic ORs and prioritize them based on their potential impact on the enterprise Provide consultation on existing and new processes, focusing on design improvements to mitigate identified ORs Regularly monitor the execution of controls within business processes and conduct reviews of the control inventory to ensure they are effective and aligned with risk appetite Support cross-functional efforts to ensure that process risk reduction activities are consistent and coordinated across the organization, leveraging best practices and innovative risk mitigation strategies  Communicate progress and effectiveness of risk reduction initiatives to senior management and ensure alignment with the enterprise risk framework

Required Qualifications:

1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively  Demonstrated history and ability to work in large teams, spread over geographies and with varying backgrounds Excellent qualitative analytical skills Project management skills Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts Proven expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards

Preferred Qualifications:

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

Experience in at least one of the following: 

o   Coordinating with business units to identify systemic operational risks and prioritizing them based on potential impact;

o   Enterprise priorities for proactive risk reduction and managing resources to effectively target interventions in high-risk areas;

o   Providing consultation on exiting and new processes, focusing on design improvements to mitigate operational risks;

o   Monitoring the execution of controls within business processes and conducting review of controls inventory to ensure effectiveness and alignment with risk appetite;

o   Leading cross-functional efforts to ensure that process risk reduction activities are consistent and coordinated across the organization, leveraging best practices and innovative risk mitigation strategies

ORMCM

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.