About us

At National Grid we are committed to delivering safe and reliable energy to the customers and communities we serve. We are one of the largest investor-owned energy companies in the world. We are proud of the contributions our work and our people make to the prosperity and wellbeing of our customers, communities and investors.

 

We are currently looking for highly motivated individuals with critical thinking skills who want to join a dynamic and fast paced organization going through a major transformation. If you are someone who’s looking to bring innovation, contribute ideas and play a part in renewing the global procurement organization we want to hear from you! 
 
 

About the Role

 

Enterprise Business Services (EBS) is undergoing a transformation re-establishing itself as a quality provider of efficient and effective services to the whole of National Grid. EBS is overhauling several end-to-end processes to deliver a quality service to its internal users (i.e., BUs) and external customers and suppliers globally.

 

The Global Capabilities organization will lead on topics that cut across all service lines across EBS, such as strategy, service excellence, and controls. In this role you will be responsible for identifying, analysing and enhancing business processes to optimize efficiency and effectiveness of processes coordinating continuous improvement activities across one or many service lines in Business Services while building a sustainable continuous improvement culture using proven methodologies, such as Six Sigma, Lean Thinking, etc.
 

What You'll Do Identify, analyze, and enhance business processes to optimize efficiency and quality within our organization Use your knowledge of process improvement methodologies (e.g., Lean Six Sigma, Kaizen, Agile), process mapping techniques, process analysis, and performance measurement Utilize your ability to analyze the function in question (e.g., R2R, S2P, J2L) and/or key transformation levers (e.g., process re-design, automation) Collect, analyze, evaluate and report on complex data sets. Solve problems with a proactive mindset to identify opportunities for improvement and implement effective solutions Proficient in using process improvement tools and software, such as process mapping software, statistical analysis tools, and project management platforms  Manage change, including driving process change and promoting organizational adoption  Manage projects with the ability to prioritize and manage multiple projects simultaneously Communication clearly an succinctly to effectively collaborate with stakeholders at all levels of the organization Be a proactive self-starter, comfortable in managing/engaging others and in dealing with and navigating ambiguity or shifting context What You'll Need Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field; Master’s degree preferred 5+ years of experience in process improvement, business process reengineering, or related role More Information

#LI-NK1 #LI-SYRACUSE #LI-HYBRID #LI-LEAN #LI-KPI

Annual Salary

$79,000-$93,000

 

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

 

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.