JOB ROLE SUMMARY: Delivering functional Workday HCM Management solutions (Customizations, Workflows, Process Improvement, Business Analysis, Stakeholder Engagement). Provide day-to-day Workday financials support requests and incidents. Cross-functional engagement within the Finance, HR and Payroll functions as well as Integration and Data Services teams. **DUTIES AND RESPONSIBILITIES:** + Communicate with business partners and document their Workday Support issues + Log Workday Support Desk tickets and coordinate their resolution + Workday HCMs Administration and Maintenance + Modify and create Workday Reports + Workday Business Process Configuration + Research issues in Workday Community + Log and Manage Workday Brainstorm requests for new features and functionality + Log and Manage issues with Workday Customer Care + Track new features in Workday Update releases, and understand impact to Acxiom's business processes + Work with Business Process Owner to develop and step through test scripts to evaluate new releases of Workday + Develop and document procedures for business processes + Document policies and procedures for Workday support tasks + Workday Upgrades/New Features Management + Support IT SOX Audit requests, as they relate to Workday HCM ERP System **ADDITIONAL SKILLS:** + A customer driven approach and good customer management skills + Ability to work autonomously and under pressure + Ability to multi-task, be highly organized, and work independently + Ability to identify problems and apply creative solutions + Workday HCMs Competencies + Modify and create Workday Security Roles and Assignment + Good written, verbal, interpersonal, presentation skills + Ability to communicate among technical and non-technical employees, and process orientation skills + Ability to learn new concepts quickly, and apply them in work environment **WHAT YOU WILL NEED:** + 3 - 5 years’ Workday HCM Competencies with a seasoned tenant (preferably in Recruiting and/or Compensation Modules) + 2+ years’ Experience with HCM report writing + A customer driven approach and good customer management skills + Ability to multi-task, be highly organized, and work independently + Ability to identify problems and apply creative solutions + Ability to communicate among technical and non-technical employees, and process orientation skills + Strong English Communication Skills both verbally and non-verbally + Ability to learn new concepts quickly, and apply them in work environment + Familiar with Agile and ITIL concepts + Proficient in Excel **Primary Location City/State:** Conway, Arkansas **Additional Locations (if applicable):** Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https:////www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com . We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out. At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture. If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049. **We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.** Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more: About Us (https://www.acxiom.com/about-us/) Follow Us on Twitter Find Us on Facebook (http://www.facebook.com/AcxiomRecruiting) Careers Page LinkedIn (http://www.linkedin.com/company/acxiom) Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the **Find Jobs** report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting. Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (https://www.acxiom.com/wp-content/uploads/2023/01/CCPA-CPRA-Notice-for-Employees-Eff-01012023.pdf) . Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com . Attention Mexico Applicants: Please see our Privacy Policy notice here (https://www.acxiom.com/wp-content/uploads/2023/07/ACXIOM\_MX\_AVISO\_DE\_PRIVACIDAD\_EMPLEADOS\_Privacy\_Notice\_Workday.pdf) .