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Short Description:  The Senior Architect is the leading expert for a technical development or execution environment product or set of products.
Complete Description:  Years of Relevant Experience: 3 to 5 yearsPreferred Education: 4 year college degree or equivalent technical study.
Role Description: A subject matter expert in ServiceNow’s PPM, Time tracking and SLDC modules; with experience in configuration, customization, implementing, upgrading and integrating with ServiceNow.  The candidate should have at least 10 years ITSM experience and at least 3 years with ServiceNow.  We are looking for a diverse candidate with experience in all major ServiceNow modules - Incident, Change, Service Catalog, Request and CMS; with technical proficiency in JavaScript and workflow development.  Must also have strong communication skills able to define and develop requirements.
The contractor should be prepared to spend between 80-100% of time at the client site for the duration of this engagement.
This position may involve times where the contractor is below 50% utilization and may involve hours less than 20/week occasionally.
Ideal candidates will be either aligned with a vendor that has a ServiceNow certification or specialization or candidate has direct alignment with ServiceNow for issues/problem resolution.

SkillRequired / DesiredAmountof ExperienceA subject matter expert in ServiceNow with experience in configuration, customization, implementing, upgrading and integrating with ServiceNow.Required2YearsHave at least 10 years ITSM experience and at least 3 years with ServiceNow.Required3YearsExperience in major ServiceNow modulesRequired2YearsTechnical proficiency in JavaScript and workflow developmentRequired2YearsPrior experience implementing PPM ModuleRequired1YearsExperience with Timekeeping ModuleRequired1YearsExperience with Contracts ModuleHighly desired1YearsExperience with SDLC ModuleDesired1YearsMust have strong communication skills able to define and develop requirements.Required  Prior experience as direct partner with ServiceNowRequired