Senior Assistant Technical OfficerBand 3 AfC Equivalent Main area Central Specimen ReceptionGrade Band 3 AfC EquivalentContract PermanentHours Full time - 37.5 hours per week Job ref J206-VIA4328Site King's College HospitalTown LondonSalary Up to 28,065 pre annum depending on experienceClosing 18/10/2022 23:59Interview date 24/10/2022The place to work in pathology We are looking for top talent to join the UKs leading and fastest growing pathology companya scientific organisation with a clinical purpose. Working in partnership with our service partners, Guys and St. Thomas Hospitals, Kings College Hospital and Princess Royal University Hospital we aim to set the standard for the future of pathology.Job overview Synnovis Support Services are looking to recruit a Senior Assistant Technical Officer (SATO) to work within a very busy Central Specimen Reception (CSR) at Kings College Hospital, Denmark Hill site. CSR is a pre-analytical department supporting both the emergency pathway within the hospital and routine work generated by the hospitals inpatient and outpatient departments, community services and referred work from NHS Trusts and private hospitals.

Main duties of the job As a Senior Assistant Technical Officer (SATO) your main duties includes: receiving and sorting patient samples, logging patient data on to the Laboratory Information Management System, entering patient results and sending out patient samples to other locations, troubleshooting and training against our competency framework across a broad set of pre-analytical processes. Concentration, flexibility, accuracy, using own initiative and attention to detail are essential to the processes performed as part of this role. Experience in data entry and pre analytical processing of laboratory specimens would be an advantage but is not essential. Full training will be provided. Working with minimal supervision, under pressure and be able to complete tasks efficiently to a high quality standard is a must. Candidates must be flexible with time as shift working is a fundamental requirement for this job role. Post holders will work 37.5 hours per week, on average, across a shift rotation that includes: days, evenings, nights, weekends and public holiday shifts. Out-of-hours shift rotations will provide extra payments on top of your basic salary:Your basic hourly rate is increased to an enhanced rate when working night shifts, weekends and public holidays In the event of being required to work additional hours (e.g. being called in as Standby cover) then overtime payments are made. CSR provides an additional monthly incentive payment for all those assigned to the out-of-hours rotation.

Working for our organisation Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guys & St Thomas NHS Foundation Trust and Kings College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. Synnovis is renowned in the field for the excellent development opportunities provided to our colleagues, whether in operations or corporate. We sponsor events at IBMS Congress, develop learning pathways such as the Accelerated Graduate Training Programme, Scientific Apprenticeships and have set up mentoring schemes to spot and develop those interested in the profession. A little about the lab and us: Central Specimen Reception (CSR) at Kings is a very fast paced, busy, happy and somewhat challenging environment to work in. The team is dedicated to providing customers and service users with the best outcomes and work diligently to achieve set goals. CSR is a multi-award winning department within the Organisation. Central Specimen Reception (CSR) operates on a 24/7 service. Kings CSR offers service to Reference Chemistry, Immunology, Blood Sciences, which include Biochemistry, Haematology and Coagulation (excluding Blood Transfusion) within Synnovis. Training & Development: CSR also has a well-structured workplace training, induction and quality competency. There are also management pathway for those who are interested in management development. Also encouraging internal promotion and development within the department.

Detailed job description and main responsibilities The Senior Assistant Technical Officers main duties include receiving and sorting patient samples, logging patient data on to the Laboratory Information Management System, entering patient results and sending out patient samples to other locations, troubleshooting and training against our competency framework across a broad set of pre-analytical processes. Kings College Hospital Foundation Trust is one of the UKs leading NHS Foundation Trusts in specialist teaching. Kings has various divisions including Neurosciences, Haematology, Cancer and Cardiovascular sciences, where there are unlimited opportunities to develop and perfect your career. Over the last 170 years, Kings has delivered nothing but world class service to all its patients from deprived communities as well as some of the wealthiest in London. Duties and Responsibilities OrganisationalUnderstand the management structure of the department and own role within the structure Attendance at local and corporate induction sessions and Trust mandatory recall training Aware of Organisational policies and Departmental policies including sickness absence reporting, requesting annual leave and health and safetyCommunicationCommunicate any event that may cause a service delivery failure or other issues/problems that may affect the department to line manager in the work area. Provide and receive information to and from work colleagues or users of the service, including direction of enquiries to the appropriate member of staff Prioritise and plan own workload within a given time period and communicate own work priorities within the team. Demonstrate flexibility in carrying out own work priorities within the team context Service issues reported to any of the CSR Management Team (Team Leader, Supervisor or Manager). Deal with telephone enquiries from other pathology departments and users of the Blood Sciences LaboratoryIssue appropriate information to enquiring personnel following departmental guidelines. Exercise judgement when dealing with enquiries from other pathology departments and users of the Blood Sciences Laboratory Services.TechnicalPerform under the guidance of qualified Biomedical Scientists automated sample processing, which may include maintenance, loading and off-loading samples from automated analysers or Track system. Participate in the provision of a comprehensive and appropriate clinical technical diagnostic service to users through the performance of a range of work procedures requiring prolonged concentration and attention to detail and application of judgement on the suitability of samples for processing and the technical validity of results Correctly enter patient demographics and test codes in to the departments Laboratory information system (LIMS). Prioritise urgent samples, in-patients, outpatients, GPs and external sources for processing in accordance with agreed turn-around-times. Receive and label samples with laboratory barcode numbers as a unique identifier. Ensure quality of work by performing pre and post analytical process checks. Perform manual centrifugation of samples as required. Maintain laboratory equipment in accordance with SOPs as required by the area of work or at the direction of line manager. Manually aliquot samples for tests performed in Pathology Laboratories outside the Blood Sciences Laboratory Ensure fridge/freezer temperatures are recorded on a daily basis. Prepare reagents in accordance with Standard Operating Procedures (SOPs) Load and change reagents on the Blood Sciences Laboratory analysers as required maintaining sample throughout. Load and off load sample trays as required throughout the laboratory. Dispose of samples from trays in a safe manner. Scan request forms so that an image can be viewed on several PCs in the laboratory. Accept delivery of samples, reagents and consumables Prepare and pack samples for dispatch to other laboratories and input into the laboratory Computer System the returned results. Perform role as part of the team recognising others skills and priorities Complete other appropriate duties as directed by the line management.ScientificExtend understanding of the scientific basis of laboratory work.ClinicalUnderstand the necessity for the accurate communication of complex information Perform Quality Control procedures relevant to the work area, bringing to the attention of line manager any out of range results Perform role as part of the team to ensure Blood Sciences Laboratory turnaround times are not exceeded. Participate in audit to highlight deficiencies in pre-examination, examination and post-examination process using the LIMS, as required by Line managerLaboratory InformaticsComply with local and national policies for the safe, secure and confidential processing and storage of patient and other laboratory information Be familiar with the Laboratory Information System (LIMS) Records are kept up to date and stored safely to ensure compliance with good work practices required for the standards of Clinical Pathology Accreditation (UK) Maintain the integrity and accuracy of laboratory databasesStaff ManagementCooperate with trainers when learning new tasks and contribute to the basic training of others Maintain good work relations with all members of staff, and promote effective teamwork recognising others skills and priorities.Resource ManagementUse departmental resources efficiently and advise line manager when stocks of reagents and consumables are approaching minimum stock levels Ensure all stock items are checked and topped up on a daily basis.Risk ManagementWork within the Blood Sciences Laboratory, Safety Policy and Code of Practice and maintain Health and Safety Standards in the laboratory ensuring less experienced staff also conform to the regulations Maintain laboratory equipment in a safe clean working condition Maintain the laboratory and workbenches clean and tidy Maintain awareness of hazards inherent in the laboratories and use adequate precautions at all times Safely handle, use or dispose of blood, urine, other body tissue, hazardous and or radioactive chemicals Identify problems affecting own area of work and respond in an appropriate time and manner problems referred to line manager where appropriate Report to the Health and Safety Officer deficiencies in the laboratory and/or any incident which involves injury or potential injury to hospital staff and visitors or which could affect patient welfare in any way. Maintain awareness of the local fire rules in the case of fire or suspected fire and report potential problems to the local Fire Marshall. Attend Trust training for Health and Safety and Manual Handling Person specification QualificationsEssential criteria Educated at GCSE level or equivalent Maths & English level C or above.Desirable criteria NVQ in customer Service or equivalent Qualification in health related subjects or Customer Service ExperienceEssential criteria Experience of data entryDesirable criteria Previous hospital or laboratory experience Skills & KnowledgeEssential criteria Good accuracy and attention to detail Good communication skills Ability to work to deadlines and remain calm under pressure Ability to work to deadlines and remain calm under pressure Proactive team member with good use of initiative Ability to work independently and as part of a team, occasionally without supervision Ability to follow written and verbal instructionsDesirable criteria Patient sample handling Ability to follow laid down procedures Ability to work as a team Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce we offer a competitive benefits package. As well as offering competitive salaries, all employees are also entitled to:Contributory pension scheme Generous annual leave entitlement Performance related pay Annual incentive plan for allemployees Ground breaking developmentopportunitiesSafeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.Please apply for this post on-line. If you have problems with using the online process, or need any assistance, please email recruitment@synnovis.co.uk Your e-mail address is important to us. We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion. Thank you for your interest in Synnovis.Employer certification / accreditation badgesDocuments to downloadJob Description_Person Specification (PDF, 315.0KB) Apply online nowFurther details / informal visits contactNameAmos EmoikeJob titleSite Services ManagerEmail addressamos.emoike@nhs.netIf you have problems applying, contact AddressSynnovis Open Monday to Friday 9am to 5pmTelephone01629 690824