About the role:

As a Senior Associate, Clinical Strategy at Headway, you will play a key role in driving the Clinical Team’s success. Your work will help ensure exceptional patient outcomes, foster an engaging provider community, develop innovative product improvements, and enhance collaboration with cross-functional partners. You’ll manage multiple projects, streamline operations, and support strategic initiatives that align with Headway’s goals.

You Will:

Manage and execute projects  Lead pilot initiatives, build project proposals, and iterate based on feedback Manage multiple concurrent projects, ensuring timelines and deliverables are met. Evaluate workflows to identify opportunities for process improvement and align them with business goals. Collaborate closely with cross-functional partners  Act as a liaison between the Clinical Team and teams like Payer, Product, Ops to ensure seamless communication and alignment. Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes that enable us to deliver on core business challenges. Organize the clinical strategy team  Support the Head of Clinical in team organization, including OKR setting, project tracking, and maintaining SOPs. Manage scheduling, coordinate calendars, and act as the primary contact for cross-functional stakeholders Support onboarding of new team members as team expands

You’d be a great fit if…

You have a bachelors degree or masters preferred in a behavioral health clinically related field  4+ years of work experience in a role that requires a high degree of operational excellence, grit, and analytical problem solving. You have experience operating in a fast-paced, high growth business.  You’re highly adaptable. You can quickly change direction to execute different functions and responsibilities with ease. You are skilled at managing cross-functional projects end to end, with a proven track record of delivering results within set timelines and scope. You are proficient in using data to drive decision-making and iterate on findings to predict and meet member needs. Ability to manage ambiguity and make sound judgments in a fast-paced environment. You have a strong track record of communicating with cross-functional stakeholders at all levels. Prior experience working with product, design, growth, and marketing teams.

Compensation and Benefits:

Salary information is based on a single salary target per role and is differentiated based on geographic location (Group A, B, or C) Group A: $130,000 Group B: $117,000  Group C: $104,000 Examples of cities located in each Compensation Grouping: Group A = NYC, SF/Bay Area, LA Area, Seattle, Boston, Austin, and San Diego Group B = Chicago, Miami, Denver, Washington DC, Philadelphia, Atlanta, Minneapolis, Nashville, Sacramento, Phoenix, and Portland Group C = All remaining cities  Benefits offered include: Equity Compensation Medical, Dental, and Vision coverage HSA / FSA 401K Work-from-Home Stipend Therapy Reimbursement 16-week parental leave for eligible employees Carrot Fertility annual reimbursement and membership 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st Flexible PTO Employee Assistance Program (EAP) Training and professional development