About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
Job DescriptionGet to know the Team
You will sit with the Commercial Operations and Planning team, focusing on improving the merchants' integration to the Grab platform, from merchant acquisition until enablement and training.
Get to Know the Role
You will experience the excitement of running daily operations, working with multiple businesses and looking for opportunities to improve merchant experience.
You will report directly to the Manager of Commercial Operations & Planning. You will be based onsite at our Ortigas Grab office with flexible work arrangements
The Critical Tasks You Will Perform
You will identify, analyze, and address process gaps within the operations.You will manage special projects from initiation to completion.You will monitor operational performance to identify areas for improvement.You will work with internal and external stakeholders to ensure smooth operations.You will plan and design end-to-end workflows to support new business initiatives.QualificationsWhat Essential Skills You Will Need
You have a academic track record and have at least 2 or more years of experience in operations, analytics or project management.You have experience implementing process improvement projects.Excellent proficiency in data analysis tools such as Excel (can perform complex functions) , SQL, or TableauStrategic Thinking and Communication
You can adapt from a big-picture thinker to one who is also detail-oriented and can navigate through different situations/topics/industries.You have experience in a quantitative discipline with a business sense and explain complex analyses results to different audiences, including senior leadership.Excellence in Operations
You have a desire to implement projects from end-to-end. Going knee-deep into understanding intricate processes and issues and building corresponding long-term processes and solutions. You are impact-focused and you are comfortable with navigating through ambiguous and quick turn-around situations.
Additional InformationLife at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.With GrabFlex, create a benefits package that suits your needs and aspirations.Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leaveWe have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hoursWhat We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.