About the Team As one of DoorDash’s core operations teams, CXI ensures that when there are bumps in the last mile, there’s always someone there to help make things right. We design, manage, and operate DoorDash’s largest team, aiming to deliver an outstanding customer experience as efficiently and reliably as possible. As a part of that larger CXI team, the Operational Excellence team focuses on reaching and connecting with one of our most important audiences: employees. The role works with senior leaders and cross-functional partners across every part of DoorDash’s business. A roll-up-your-sleeves attitude, meticulous attention to detail, an ability to understand and impact CXI strategies and priorities, a true team spirit, and the ability to juggle projects and competing priorities make this role so effective. This role will require deep expertise in building and nurturing relationships within teams and cross-functionally, communicating effectively with different audiences, and collaborating as a creative contributor and thought partner. About the Role The Leadership Development Senior Associate will play a key role in building strong, capable leaders across CXI. This role blends program execution, instructional design, and stakeholder collaboration to deliver engaging leadership development experiences. You’ll work closely with CXI senior leaders, People Business Partners, and the Leadership Development Lead to create and facilitate impactful learning opportunities. From designing content to managing communications, coordinating logistics, and delivering both virtual and in-person sessions, you’ll bring leadership programs to life. Success in this role requires a proactive mindset, attention to detail, and the ability to influence and collaborate across all levels of the organization. At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is. You’re excited about this opportunity because you will… + Partner closely with CXI senior leadership, People Business Partners and the Leadership Development Program Lead to deliver high-impact leadership training programs. + Design, develop, and deliver both virtual and in-person leadership training that aligns with CXI's business goals and leadership strategy. + Execute instructional design for leadership learning experiences, including content creation, training materials, assessments, and evaluations. + Manage logistics for training sessions, including scheduling, room bookings, calendar invites, and stakeholder coordination. + Draft and send communications to leaders and participants regarding training sessions, program updates, and follow-ups. + Support continuous improvement of leadership programs through data collection, feedback analysis, and stakeholder engagement. + Serve as a dependable collaborator who contributes to program strategy execution in partnership with the Leadership Development Lead and Manager. We’re excited about you because… + You have 3+ years of experience in learning & development, instructional design, or leadership training programs. + You bring firsthand leadership experience or have supported leaders directly, giving you insight into the challenges and opportunities of people management. + You possess an excellent ability to influence people and project management skills, with the ability to inspire while managing multiple time-sensitive projects under tight deadlines. + You demonstrate strong communication skills—both written and verbal—with a knack for creating clear and engaging learning content. + You know how to build trusted partnerships. You are confident in engaging all levels of internal stakeholders and have a track record of working effectively with senior leadership and a broad range of cross-functional partners. + You have familiarity with virtual training platforms (e.g., Zoom, Webex) and Learning Management Systems (LMS), G Suite and Articulate 360. + You are detail-oriented, proactive, and thrive in a fast-paced constantly changing work environment while managing multiple deadlines simultaneously and pivoting as needed. + You are a highly motivated self-starter with the passion to take on more than your daily responsibilities. + You’re a team player with a learner’s mindset and a passion for leadership development. + You enjoy problem-solving and the opportunity to think outside of the box. About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.