Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior Associate – SuccessFactors

Responsibilities

Good Experience in support and maintenance of SAP HCM and SuccessFactors projects for clients across the globe

Good knowledge in configuration of PMGM with EC

Good knowledge of MDF objects, Rules and Workflows.

Good business knowledge of various HR processes and Talent management processes.

Must be able to translate client business rules to technical business requirements. Must possess strong analytical skills.

Ability to confidently articulate information identified for delivery to the client

Must have good documentation skills and should be able to work in global environment, Ability to work on multiple modules same time.

Experience in Application Maintenance Support. L0, L1 L2 Responsible for management of Client Impact tickets. Accountable for Service Restoral / Permanent Resolution of production incidents.

Responsible for successful Production start-up, Understanding of Roles Authorizations

Hands on Configuration experience

Experience defining, implementing, and supporting business processes.

Good understanding of incident management, and change management.

Must be able to communicate clearly and concisely.

Experience with data migration and data management activities in SF

Strong attention to detail and outstanding analytical and problem-solving skills

Able to work independently and with others; self-directed; take initiative to solve problems and overcome roadblocks. Results-oriented

Ability to thrive in a fast paced, rapidly-changing team-oriented environment

Qualifications we seek in you

Minimum qualifications

Bachelor’s degree in business information systems (IS), computer science or related field, or equivalent-related IT experience

Preferred Qualifications

The candidate must be a self-starter, capable of multitasking and efficiently manage their time in a multifaceted environment with demanding deadlines while requiring minimal levels of supervision.

Additionally, the candidate must possess excellent writing, speaking, analytical, project management, organizational, teamwork, and customer service skills that will assist them in identifying solutions to sophisticated security problems

Ability to deliver high quality and reliable software by collaborating with team. Outstanding analytical skills, ability to apply expertise to drive sophisticated, technical and highly commercial solutions. Possess good verbal and written communication skills.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.