Associate/Senior Associate

Background on what ING is about (Generic ING background):

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!

Job Overview

Wholesale Banking Payments APAC supports 8 branches in Asia (Manila, Singapore, Tokyo, Shanghai, Hong Kong, Taipei, Beijing, and Korea). The team mainly focuses on processing of payments (both manually initiated and electronic payments) received from both Financial Institutions and Non - Financial Institutions. Processing includes cancellation, adjustments, repair of incoming and outgoing payments and manually releasing of payments. The team also provides services to authenticate payments such branch signatures, Customers’ signatures as well as call-backs to Clients and ensures that these documents are updated.

Key Responsibilities (5-10 bullet points)

SWIFT Payments Processing and RepairsPayments Authentication (Signature verification and Callback)Stakeholder Management (Client/Front office inquiries)Deliver Process Improvements to minimize manual interventions in payment value chain.

Key Capabilities/Experience (3-5 bullet points)

Familiar with SWIFT Payments and/or MT/MX messages.Experience in handling client or Stakeholder inquires in an international setup.Exposure to banking products and services.

Minimum Qualifications

Graduate of any business-related course.With good communication skillsCan work under minimum supervision with key attention to details.Engaging and able to collaborate with the team effectively.With good analytical skills able to identify and provide recommendation for improvementWith good time management and prioritization skills