Hong Kong
184 days ago
Senior Associate/ AVP - Private Client Services
Welcome page Returning Candidate? Log In Here Senior Associate/ AVP - Private Client Services Location Hong Kong Job ID 2025-12054 Category Customer Service/Support Position Type Full-Time Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

Assist Relationship Managers of Private Banking to manage client relationships and provide quality service

Responsibilities Provide comprehensive support to Private Banking Relationship Managers in daily client service and administrative tasks.Accurately receive and process clients’ investment instructions to ensure timely execution and maintain high service standards.Perform account opening and maintenance services including processing all client onboarding documents.Support RMs in completing KYC/ CDD review, credit application and related documentationSupport RMs on the data update of weekly and monthly pipeline/prospects reportsAnswer queries from RMs and clients on transactional activities, operations, and systems and provide effective solutions to such queries.Ensure full compliance with regulations, Group policies, and guidelines, conducting business in a compliance-conscious manner while being alert to potential risks related to money laundering and other undesirable transactions or activities.Perform any ad-hoc project as assigned. Qualifications Degree holder or above, majoring in Finance or a related discipline is preferredMinimum 4 to 10 years of relevant experience as Client Services Officer / Assistant Relationship Manager in either Priority or Private Banking is preferredHolder of Type 1, 4 licenses and compliance with related Continuing Professional Development (CPD) requirementsResilient character, able to work under pressure. Ability to handle multiple tasks independentlyStrong interpersonal skills, with the ability to communicate effectively and provide value-added advice, as well as influence and supervise effectively. A good team player who can work effectively and be positive towards learning and performing the assigned duties.Proficient in written and spoken English and Chinese, especially Mandarin. Options Apply for this job onlineApplyShareEmail this job to a friendRefer <p style="margin: 0px;"><span style="color: #54585a;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p> Share on your newsfeed

East West Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law. Application FAQs

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