As a Senior Associate for Health and Benefits Brokerage Services, you will consult on a wide variety of complex projects involving the design, pricing, funding, implementation, and management of a full array of Health and Group Benefits programs including medical, dental, life insurance brokerage, Benefits Consulting, including but not limited to Benefits Review, Benefits Optimization, Flexible benefits, Health Care Audits, and Health and Wellness. You will serve as the Project Manager and day-to-day communication liaison with our clients, create client deliverables, contribute to client management and new business activities, and participate in the creation of new intellectual capital.

The role is part of the Health and Benefits for Brokerage team in the Philippines.

Assist in soliciting and closing New Business for consulting and brokerage business within established parametersResponsible for project management and delivery of consulting projectsResponsible for managing customer relationships for brokerage accounts that will be assigned to you to ensure 100% client renewalLiaise with HMO/insurer on Requests for Proposals, renewal bids, and special employee needs, especially VIPsAnalyze available funding options (e.g. HMO, life insurance, TPA, etc), and formulate data-based recommendationsManage H&B vendor renewals and negotiationsProject management of complex clients, guaranteeing on-time delivery, within budget and with high quality, whether brokerage or benefits consulting clientsKnow the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalfCollect, understand, validate, and analyze utilization data, and provide recommendations, based on analyticsDesign plans, and provide benefit recommendations to suit client needs based on client demographics, utilization data, market data, and clients’ benefit objectivesDefine the scope of the methodology and proposal preparation for benefit consulting projectsDemonstrate proficient writing, and oral presentation skills in client reports, recommendations, and presentationsConduct lectures for leaders/employees when there is/are: implementation of new benefit; change of benefit (design or vendor); specific campaigns; a new group of hiresProvide periodic reports informing the performance of the medical plan, including loss ratio, frequency of use, member profile, etc.Provide annual benchmarking comparisonLearn, develop expertise, and eventually lead in selling, setting up, and implementing WTW’s benefits admin and communication toolsLegislative updates: communicate to the client’s Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programsProvide analytics on the Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) to provide support in decisions concerning health management and potential costsTrain colleagues in data analytics, data validationTrain and supervise colleagues who may be asked to report to you as People ManagerUnderstand and properly use WTW’s toolsConsistently exhibit the values of WTW

The Requirements:

Excellent ability to communicate ideas effectively and participate in engaging discussions with management, clients, and the teamStrong focus on customer serviceGood oral and written communication skills, good presentation skillsDeep knowledge of national and local H&B vendor marketplacesTechnical proficiency in multiple H&B practice disciplinesBroad understanding of compliance issues related to local legislationProficiency in Microsoft Office (especially Excel, Word, and PowerPoint, knowledge of MS Access is a plus);Proficiency in the English languageGood people management skills

Competencies

Client FocusChange and AdaptabilityTalent DevelopmentInfluence and SellingResults FocusCollaborationStress ManagementThought Leadership and Innovation

WTW is an Equal Opportunity Employer