Role Purpose

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To ensure Dunning was successfully triggered and Monitor ICCC stop credit process aligning with Collection GSOP and Strategy. Analyse account in ICCC Stop credit to reduce broken promised accounts are not flowing to Stop credit process. To ensure Credit Check / approval process are in placed with reviewing External Credit Agency rating and only successful application will enable to create accounts following GSOP.

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Job Descriptions

\n\nTo Monitor Dunning completion and Review Dunning block status by obtaining CFO's approval regularly aligning Crisp Control. \nTo perform ICCC Stop Credit Process to ensure customers' account with overdue following credit hold criteria to flow to Sto credit execution by aligning GSOP.\nTo perform Credit Check and Approval process by reviewing customers' finance and some legal documents to ensure customers with lack of supporting documents were stopped immediate account creation and kick off further investigation by communicating Country Finance and Comemercial.\nTo perform Credit check and approval for customers with complete supporting documents in the event required Country OTC manager / CFO's approval.\nTo understand External Credit Agency process (Agency may differ at country level) and factor in Credit Check/ Approval process.\nTo ensure adequate follow up upon identified risks and gaps.\nTo arrange, coordinate and lead regular meetings, visit customer and build towards an improved customer satisfaction while mitigating trading risks.\nTo agree and coordinate credit risk mitigation measures with Sales, CDM, credit collection, credit administration, operation, H&G, CFO and OTC teams.\nTo advice and coordinate process improvement regarding to credit risk mitigations across the entire OTC chains.\n\n

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Skills & Qualifications

\n\nGood telephone conversation/handling skills\nEffective communication and conversational skills\nHigh customer focus and service orientation\nAdvanced MS office knowledge\nIntermediate Presentation skills\nAnalysis of financial statements\n3 years and more previous Credit Risk Management experience is preferred\nSensitive to cultural specifics\nLocal language(s) / Multi lingual (in Shared Service environment)\nBachelor Degree in related fields\nIntermediate level of English knowledge (DPDHL Business Language) preferred\nAdvanced knowledge of D&B credit risk reports and regarding balance sheet interpretation\n