You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

In this role, you will execute the vision and strategy and deliver the roadmap for the Set up My Product (SMP) area product group under the Acquisitions Orchestration Platforms & Services Strategy (AOPSS) team. You will be a part of a nimble team of acquisitions fulfillment product managers and owners who partner with Technology, Market Foundations, Analytics teams, Application journey teams, and compliance stakeholders to deliver products and initiatives that will directly contribute to the success of our company. 

Key Responsibilities

Execute the platform capabilities strategies to ensure greater reusability, maintainability, scalability to meet global product demand Work with technology partners to create self-service tools to decrease time to market Work with technical team members to implement solutions for recurring inefficiencies Create KPI's to measure time to market and product team efficiency to understand impact of platform capabilities Support the Manager – Set up My Application (SMP) area product group in prioritize the feature backlog to ensure that work focuses on the most impactful platform improvements Continually stay abreast of new digital platform trends and customer needs and the changing regulatory, competitive, and technological landscape Execute the Agile product development process (Lean, SAFe, Kanban) including writing and refining features and user stories, documenting customer and technical flows, and validating software functionality Delivering your goals and outcomes throughout the product lifecycle, partnering with Release Train Engineer to manage cross-team dependencies

Preferred Qualifications

Product Management experience in an Agile environment and with Data products and platforms Familiarity with Electronic Fulfillment Platform (EFP) and/or Card Number Allocation Platforms (CNAP), as well as the acquisitions fulfillment landscape Understanding of market migrations work both in-flight and future Proven ability to execute against a product vision, strategy and prioritized backlog Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives Relationship management skills with ability strengthen business partnerships across business units and key functional support areas Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.