Muntinlupa City, National Capital Region, Philippines
19 days ago
Senior Associate IT Operations Specialist
Are you ready to take your career to the next level? Now is an exciting time to join the Fluor team in the Philippines!

Join us and enjoy the following!
• Competitive salary
• Various allowances
• Time Off with Pay
• Alternating Friday Off Week
• Health and Life Insurance
• Retirement Plan
• Savings and Investment Plan
• Employee Assistance Program
• Overall Wellbeing Programs
• Employee engagement activities
• Participation to volunteer programs that impact our community
• Membership to various Employee Resource Groups
• Comprehensive Training Program
• Mentoring Culture

This position is primarily involved in work in the computer field performing systems analysis, design, development, documentation, testing, or modification of computer systems or programs. The position exercises discretion and judgment.

The Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This role executes assigned tasks and collaborates on IT projects while exhibiting consistent, current knowledge of new technologies and platforms

• Has a depth of experience in at least one of the following operational service areas: Collaborative End-User Services, Desktop Services, Groupware Services, Data Center Infrastructure
Services, Enterprise Networking Services, Service Delivery or Video & Voice Services.
• Collaborate with all business groups in delivering IT Operation Service.
• Contribute to the continuous improvement of the IT functions
• Assess, maintain, support, and modify existing solutions utilizing standard procedures and techniques
• Apply methodology to support business applications, and investigate operational problems as necessary
• Prepare full spectrum of specifications and user requirements
• Assist higher-level specialist in the development of highly complex solutions
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
• Provide on-call technical support for end users as required
• Performs assigned project tasks and initiatives to meet defined objectives and expectations
• Analyze solution usage, identify problems, document, and take appropriate action
• Analyze and make independent recommendations regarding solutions to problems with varying complexity in accordance with organization and/or project objectives and guidelines
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner, set priorities, and meet deadline
• Has an independent and flexible approach to work
• Plan and organize own work assignments, as well as carry out tasks from management staff
• Maintain compliance with all applicable policies, procedures, and global standards
• Adhere to and support Fluor’s policies for Health, Safety & Environmental; Diversity, Equity & Inclusion and Sustainability
• Effectively develop and apply the Core Skills to the job
• May need to travel to attend to business related matters
• Meet expectations on attendance and punctuality
• Other duties as assigned
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