At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About the Role
Responsible for determining the validity and authorising settlement of individual health insurance claimsAssess and settle individual health insurance claims arising from policies in force
Make recommendations and guidelines to individual health insurance claims
Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
Process all individual health insurance claims documents timely
Answer inquires relating to claims processing
Requirements
Education qualification in Biomedical, Biotechnology, Health Science, Biology or related fields
Minimum 2 years experience in minor reimbursement claims processing
Sound knowledge of medical terms and claims processes
Ability to read and write Mandarin Chinese will be an added advantage to support a specific group of customers.
Good decision-making and communication skill
Self-motivated and customer-driven
Sound problem solving skill
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.