Senior Associate - Quality
DHL
\n\tReconcile invoiced information with payment data accurately and timely.\n\tStrong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements\n\tAppropriate handling of sensitive information,High level of attention to detail\n\tResponds to inquiries regarding policies and procedures\n\tAct as primary problem solver concerning cash and duty shipment discrepancies\n\tCreate and maintain tracking reports in relation to country ageing performance\n\tPrepare weekly outstanding open item reportonly timely manner\n\tProvide support for internal projectstransition/ centralization\n\tParticipate in internal and/or external meeting with all stakeholders\n\tAble to investigate and resolve queries according to Service Line Agreements.\n\tContribute to capture potential Revenue Leakagefor shipment with discrepancies\n\tRegister relevant data in tools and ATT to monitor status of work\n
\n\tUniversity Degree or equivalent by experience\n\tWell verse with Microsoft Excel and SAP.\n\tAt least 1.5 year experience in similar position\n\tGood communication in English: Oral and Written\n\tAbility to analyze with logical thinking process.\n\tAttention to details and able to meet tight deadline\n\tAble to work on evening shift, public holidays or weekend when required\n\tEngage, communicate and build network with the AR, RTR, Billing, BPO teams\n\tCustomer oriented\n\tProcess oriented and able to work under pressure\n\tTeam Player and highly collaborative\n
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