**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** As a Senior associate in resource management, you will handle the assignment of employees to client engagements. This requires balancing resource utilization, planning targets, skills allocation, actual utilization, and staffing levels. You will collaborate with other workforce solutions teams and business stakeholders to maintain staffing plans, resource assignments, and project onboarding/offboarding, including managing administrative tasks for each position. **Responsibilities:** + Assign Japanese resources to projects, balancing utilization, planning targets, skills allocation, and staffing levels. + Liaise between Japanese-speaking clients and internal teams for effective communication. + Understand project needs from demand requests. + Collaborate with workforce teams and stakeholders to maintain resource assignments, staffing plans and resource assignments. + Allocate employees to client engagements, managing resource utilization and staffing levels. + Understand business requirements and attend meetings to support resource management, supply, and demands. **Your Future at Kyndryl** Every position at Kyndryl offers a pathway to career growth. We provide unique opportunities, including hands-on experience, learning opportunities, and certification programs. Whether you aim to broaden your knowledge base or specialize in a specific sector, you can find your opportunity here. **Who You Are** You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. **Required Technical & Professional Expertise:** + At least 3 years of experience in the IT industry with bilingual proficiency in Japanese and English. + JLPT certification level N3 or higher (Japanese Proficiency). + Must hold a graduate or bachelor's degree in any field. + Strong communication skills in both English and Japanese. + Proficiency in MS Office (Excel, Word, Access, PowerPoint). + Basic understanding of the IT industry and resource management **Preferred Technical & Professional Expertise:** + master’s degree preferred. + Proficient communication and interpersonal skills, with the capability to explain information to non-technical individuals. + Experience working with Japanese clients or in multicultural teams is advantageous **Being You** Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.