Excel as a visionary Business Analysis Associate II on the Scorecard Center of Excellence (COE)  team within Consumer and Community Banking of a globally innovative bank that cherishes creativity and excellence

Job Summary:

The Scorecard Center of Excellence (COE) is a pivotal group within Consumer and Community Banking (CCB) responsible for designing and implementing scorecards and strategies to enhance individual performance and minimize variability across the CCB Operations organization. The Scorecard COE drives savings through a robust support structure, fostering a high-performing organization and culture with a customer-centric approach.As a Business Analysis Associate II on the Scorecard Center of Excellence team, you will provide scorecard management and oversight to CCB Ops.

Job Responsibilities:

Drive a consistent scorecard treatment within CCB Ops by ensuring scorecard alignment with Performance Excellence Standards and Best PracticesFacilitate an end-to-end scorecard change management process which includes scorecard design, change communication, scorecard platform builds and post implementation validation. Establish appropriate scorecard goals to drive consistent performance improvement and alignment with financial and business targets.Support the execution and sustainment of Performance Excellence and Scorecard COE initiatives Interpret complex datasets, analyze results using statistical techniques, and identify trends and patterns. Consistently evaluate decisions and recommendations in terms of impacts to customers, employees, and the businessPerform analysis and create executive recommendations that include well developed strategic direction to provide operational excellence and improvements Interact independently with business leaders at multiple levels to deliver against the priorities and objectives setSupport the business in identifying and implementing solutions that improve efficiencies and deliver a positive customer and employee experiencePresent complex information in an understandable and compelling way to influence decisions and achieve alignment across a range of different opinions, interest, and management levelsDrive consensus within an organization of diverse operational activities and functions with an ability to effectively navigate to achieve goalsTake ownership to manage assignments with minimal direction, and individually work with the team to resolve issues and risks that arise 

  

Required qualifications, capabilities, and skills:

Bachelor's degree in a mathematical or statistical field of study or equivalent work experienceAdvanced analytical/statistical capabilitiesRelationship management experience within a customer centric industryAbility to communicate and/or present to various levels of senior managementExcellent written and verbal presentation skillsMust be able to manage and prioritize multiple initiatives in a dynamic environment with tight timelinesProficiency with Microsoft Office (e.g., Excel, PowerPoint, OneNote, Visio)

Preferred qualifications, capabilities, and skills:

Alteryx, Python, and/or Tableau experience is a plus