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Requirements

Job Overview

The Senior AV Technician is a member of the Georgetown University Law Center’s Information Systems Technology Audiovisual and Instructional technology groups. The Senior AV Technician oversees the technical operation and maintenance of all audiovisual systems supported by the department at the Law Center. This includes classrooms, event spaces and conference rooms in addition to other supported spaces during the evening shift. The Senior AV Technician also oversees the exploration, research, purchase, inventory, installation and integration of equipment and services in department supported facilities.

This Senior AV Technician requires expert knowledge of the operation and maintenance of a wide variety of audiovisual systems including lecture capture software, digital and analog audiovisual interfaces, video conferencing hardware/software, and television production equipment. Candidate must be able to manage both small and large AV projects.

Work Interactions
The Senior AV Technician reports to the Director of Audio Visual Event Services and engages with senior administrators, staff, faculty, students and vendors. The Senior AV Technician will need to possess superior communication skills as they may interact with nationally and internationally recognized VIP guests, high level University administration and alumni as well as national and local press in addition to every day interaction with faculty, staff and students.

This position work hours are Monday through Friday from 7:30 am-4:00 pm but must remain flexible throughout the week based on staffing needs. The incumbent must be willing to work overtime, evenings, and weekends if needed. Duties include, but are not limited to:

Daily operation and oversight of multimedia and audiovisual equipment in Law Center classrooms, conference rooms, event spaces and mock trial spaces. To include investigating and troubleshooting issues, delegation of duties to AV staff. Provide conferencing support for faculty and staff as it pertains to their classes. Monitor, respond, resolve, and close help desk tickets on a daily basis.Attend planning meetings with multiple departments for upcoming events, identifying all resource requirements to ensure that client needs are met and that events are staffed and operated correctly.Research/Development/Acquisition and Inventory.  Research new technologies; develop solutions to current and foreseen AV issues; recommend purchase of new equipment and/or software; keep current inventory of all AV equipment and software licenses.

Requirements and Qualifications

 This position requires a bachelor’s degree, or seven years of audiovisual experience, preferably in an educational, conference center, and/or hotel environment Ability to multitask, often working under stress to complete tasks that require complex set-up and operation. Professional understanding of the following AV technologies: Digital switchers, digital audiovisual systems and computer interfaces, video capturing software, Zoom and other video conferencing systems, digital video and audio editing software, light boards, cloud storage such as Google Apps and Box; generally Mac and PC proficient.Understanding of networked audiovisual systemsProficiency in Google productivity tools, including Gmail, Google Docs, and Google DriveProficiency in Microsoft Office365 productivity tools, including PowerPoint, Word, and Excel Ability to work independently with minimal supervision Proficiency in room control systems, including Crestron and Extron systemsMaintain an excellent level of customer service with faculty, staff, students, and guestsAbility to lift up to 75 pounds and working from ladders and scaffoldingMust be willing to accept flexible hours and overtime.

Work Mode Designation
This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$47,586.00 - $87,558.13

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.