Senior Benefits Specialist (300) (HR) Knoxville, TN, United States of America $47,000.00 - $54,000.00 Back Apply Now Back Apply Now Overview HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, we pride ourselves on building best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, our leadership team is comprised of results-oriented, hands-on executives and facilities experts who give your facilities our full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management. Want to become part of a winning team with opportunities for growth, career advancement and development? HES Facilities is proud to provide an environment where we support you and your drive for success. We have a passionate commitment to learning and investing in our associates looking to accelerate their careers. We offer a wide range of employment opportunities for professionals and entry level candidates who share our core values. HES Facilities Management is an equal opportunity employer. HES Facilities Management does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law. Job Skills / Requirements Senior Benefits Specialist Essential Functions This description outlines the core responsibilities and requirements of the position. Additional tasks may be assigned as needed. Reasonable accommodations can be made for individuals with disabilities. • Responds to benefits inquiries, including pension, retirement, and group insurance (including supplemental benefits). • Manages NMSO/QMSO processing from start to finish. • Submits applications to benefit administration or insurance companies. • Maintains records of claims and processes cancellation forms for departing employees. • May conduct employee presentations on benefit programs. • May communicate with physicians, hospitals, and employees regarding claims. • May handle complex aspects of benefit accounting and reconciliation Job Requirements • Analyzes and combines data to provide insights on benefits and group insurance programs. • Identifies areas for improvement in program design and procedures. • Records employee enrollment in benefits. • Explains complex insurance aspects to employees and their dependents. • Requires deep knowledge of benefits programs, company policies, and administrative procedures. • Paraprofessional role Minimum Qualifications • 3+ years of experience in a benefits role. • Strong analytical skills, including data mining, evaluation, and visualization. • Technical writing experience in reports, queries, and presentations. • Proficiency in Excel, with the ability to learn other systems Preferred skills and qualifications • Experience with Excel. • Practical Benefits experience. • Proven success in a collaborative team-oriented environment • Bilingual ( English and Spanish) Education: • Bachelor’s degree (or equivalent) in HR or related field. Travel: Minimal travel is required. Physical and Working Conditions • Sitting for extended periods of time. • Ability to work independently. Supervisory Responsibility: No supervisory responsibility This job description in no way states or implies that these are the only duties to be performed by the Payroll Analyst. I read and understand the job description and can perform the essential duties for this position. #HES2025 #HESCorporate Education Requirements (Any) Bachelor's Degree Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan This job reports to the Benefits Manager This is a Full-Time position 1st Shift. Number of Openings for this position: 1 Back Apply Now Back Apply Now