The Bio BU Commercial team is directly responsible for customers primarily engaged in large molecule work. The Sr Bio Account Manager for the Bio Business Unit drives and grows the biologics business across the entire Waters portfolio, including both Waters and Wyatt products.
This role involves creating strategic territory plans, fostering strong customer relationships, and working with internal teams to meet sales goals. Each week, our Account Managers focus on developing a sales pipeline, managing opportunities, and providing forecasts for the management team. They frequently meet with customers, both in person and virtually, to explore partnership opportunities and introduce new technologies. Additionally, our Account Managers collaborate closely with BioPharma Market Application Specialists and Field Application Scientists to achieve and surpass sales targets.
This position involves traveling throughout the territory of responsibility and brings you a great degree of flexibility in how you manage your accounts and how you work in the field
ResponsibilitiesAchieve and exceed sales objectives by promoting Waters' full range of products and services, including Wyatt, LC, Mass Spectrometry, Informatics, Consumables, and Services. Utilize value and solution selling techniques to highlight the benefits and applications of our products to potential customers.
Develop and implement a comprehensive strategic business plan to achieve growth targets.
Initiate and lead business development activities such as marketing meetings, product demonstrations, and customer-focused seminars. These activities aim to generate leads, nurture customer relationships, and drive product adoption.
Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads, and actions through CRM. Ensure daily and weekly updates to provide a clear and up-to-date picture of sales activities and pipeline status.
Coordinate all sales activities within defined accounts, including lead generation, follow-up, cold calling, technical seminars, demos, and customer support. Ensure a seamless and integrated approach to customer engagement and support.
Establish and maintain key customer relationships by understanding their
application needs and providing tailored solutions. Use these insights to effectively sell new products and drive customer satisfaction and loyalty.
Develop detailed business plans and accurately forecast territory results. Provide market intelligence to identify potential customers and competitive activity. Use this information to adjust strategies and ensure alignment with market trends and customer needs.
• Bachelor or Master Degree in Science. Prior experience in a technical lab or field support role is a plus
• Proven track record of meeting or exceeding sales objectives in a similar role.
Experience in developing and executing strategic territory plans.
• Strong ability to coordinate and manage multiple sales activities, including lead
generation, cold calling, and technical presentations.
• Proficiency in developing business plans, forecasting, and providing market
intelligence.
• Excellent communication and relationship-building skills, with the ability to
collaborate effectively with customers and internal teams.
• Spoken and written fluency in English and local language (if applicable).
• Detailed knowledge of Biopharmaceutical business and analytics.
• Experience of selling to Biopharmaceutical industry from prospecting to opportunity closing including organising events and demonstrations, and working across multiple stakeholders within our customer accounts.
• Ability to develop and execute territory plan and prioritise day to day activities with a focus on customer facing time.
• Travel within territory at least 3 days per week, additional travel nationally and internationally as required by business.
Company DescriptionWaters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
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