The Mexico Payment team strives to improve the Amazon customer affordability, access and affinity by enabling payment products and services meeting their daily shopping needs, such as installments, gift card, credit card, debit card, paycode etc. Our team invents and innovates across technology, processes and people to enhance the services we offer, improve customer experience, and build scalable solutions.

We are seeking an experienced, motivated, self-directed Senior Business Analyst to join our team. You must thrive on solving complex problems and providing insights to help us improve the business, customer and product experience. You will generate insights that will guide operational excellence and product development for our customers and stakeholders. Data analysis is at the core Amazon’s culture, and your work will have a direct impact on decision making and strategy for our team. You will be gathering customer insights, mining data at product, program, channel and GL level, making recommendations, and helping senior leaders make key business decisions. You will have the opportunity to work with a large and complex data warehouse to gather insights using data from across Amazon. These efforts will improve the ways in which we service our customers and improve the business performance.
We are looking for someone with a broad technical background in data analytics, strong business acumen, who takes ownership of their work, and is focused on customer needs. The successful candidate will communicate crisply in non-technical terms to senior management. They will have an ability to make data-driven conclusions and will be comfortable with ambiguity while working in a fast-paced dynamic environment. The candidate will also need to be a collaborator who can work with internal and external teams to define and implement solutions that will yield benefits to Amazon customers around the world.


Key job responsibilities
• Build a data structure and reporting process by working through various business parameters, which establish truth in data
• Understand the business challenges and identify data-driven business insights with effective presentation of findings at multiple levels of stakeholders
• Design and conduct experiments on the effectiveness and efficiency of different initiatives to improve key output metrics and help shape the long-term strategy
• Leverage data to increase the efficiency of our programs working closely with the business teams to drive optimization
• Update existing and create new metrics and reporting that help drive business conclusions, continually improving reporting and analysis processes
• Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to help determine key business conclusions
• Recognize and adopt best practices in reporting, analysis, and research (data integrity, test design, analysis, validation, and documentation)