Bengaluru, IND
16 days ago
Senior Business Analyst – Marketing Cloud

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

OBJECTIVES/PURPOSE 

Senior Business Analyst works independently on tasks with up to high complexity. Inputs for work are given mainly directly by other stakeholders. This role works independently on assigned tasks and may help more junior members of chapter when necessary 

Main responsibility is to gather, analyze and document software specifications and may assign small complexity tasks on more junior members of a team if needed 

Responsible for update of documentation of assigned whole software applications 

Advise less experienced analyst/s in effectively analyzing end-to-end business processes and eliciting business requirements and needs, including identification of business needs 

It is expected that the output will be on a desired level according to company standards. 

Close cooperation with development, product/platform owners, QA and others is expected on daily basis including validation of user stories, QA and other outcomes 

It is expected to be active part in creation of analysis standards. It is also expected to understand Takeda environment 

SCOPE  

Works with the business to identify the challenges and opportunities for digital solutions – Salesforce Marketing Cloud to make an impact for Japan 

Advise less experienced analyst/s in effectively analyzing complex end-to-end business processes and eliciting business requirements and needs, including identification of business needs 

Interprets Takeda’s SDLC to help junior business analyst/s and various stakeholders, collaborate effectively during the entire journey including identification of opportunities 

Maintain documentation and outputs for assigned parts of software 

Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards 

Process and decompose internal customer requirements into specifications and smaller blocks like user stories 

Works with teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures 

Provides continuous updates to stakeholders and Project Manager during project delivery, communicate changes, problems, and ambiguities in a timely manner 

Possesses in-depth knowledge of analysis methodologies and its capabilities, forms the bridge between the business, testing, validation, and development during successful delivery of projects 

  

ACCOUNTABILITIES

Gather and analyze requirements from internal customers in form of discussions, workshops, and others 

Process and decompose internal customer requirements into specifications and smaller blocks like user stories 

Gather and incorporate suggestions from stakeholders into analytical outputs 

Maintain and manage changes in documentation and outputs for assigned parts of software 

Create and update analytical outputs like software specifications and their components 

Review and control internal outputs within the analytical team 

Collaborate in defining, implementing, and improving processes, policies, and tools related to analysis 

Prepare reports for the project manager / direct manager and present the results of the analysis 

Ensure that analytical outputs are complete, consistent, understandable, achievable, unambiguous, verifiable and in line with established standards     

Deliver tasks on time and in the required quality       

Use and follow set standards and processes 

Communicate changes, problems, and ambiguities in a timely manner 

DIMENSIONS AND ASPECTS  

Technical/Functional

Experience in Salesforce Marketing Cloud 

Ability to create tactical plans that support the execution of a broader strategy, ability to decompose high-level information into small parts, abstract small parts into large picture 

Ability to find missing information and coordinate gathering of inputs on his own 

Deep knowledge of relevant domains/products/journeys 

Confident and skilled at identifying and navigating through roadblocks 

Knowledge on BPMN, UML including modeling tools 

Experience in Agile development 

Leadership

Ability to effectively engage stakeholders and support them in their “Agile” journey; making sure that products owners and project stakeholders are aware and understand their roles in delivering a successful product 

Ability to influence and build consensus amongst peers and less experienced analysts  

Facilitates a culture which is open for innovation and automation, and remove barriers for an effective automation culture 

Communicates the impact of various projects to leadership team 

Decision-making and Autonomy

Able to balance the needs of the business and development when managing and prioritizing the project pipeline 

Assertive, with the confidence to be a voice of authority and able to influence stakeholders 

Ability to foster a learning and growth mindset within teams 

Ability to promote innovative thinking and self-development 

Interaction

Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members 

Help other teams and conventional parts of the organization build effective communication and interaction with the team 

Coordinate interaction with other teams of one's own and other units 

Complexity

Clear obstacles and blockers in the team’s path (such as dependencies on other teams) and maintain a list of obstacles  

Contribute to product development to the extent of her or his competence  

Divide problems into smaller tasks and solve them effectively. Understands relations and trends in more complex tasks 

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:  

Bachelor’s or master’s degree in relevant field, or other relevant work experience 

4+ years of experience in a business analysis area 

2+ years of experience within a Lean/Agile development environment. 

Japanese is a plus 

Certification a field of Business Analysis (Recommended). 

Training/mentor skills 

Outstanding communication skills, both written and verbal. 

Ability to reach audiences of all levels of a large global organization. 

What Takeda Can Offer You

Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.

At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

Competitive Salary + Performance Annual Bonus

Flexible work environment, including hybrid working

Comprehensive Healthcare Insurance Plans for self, spouse, and children

Group Term Life Insurance and Group Accident Insurance programs

Employee Assistance Program

Broad Variety of learning platforms 

Diversity, Equity, and Inclusion Programs

Reimbursements – Home Internet & Mobile Phone

Employee Referral Program

Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

ABOUT ICC IN TAKEDA:

Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.

As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid

LocationsIND - Bengaluru

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time
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