At Avanade X, we believe in the power of people to make what matters. With data, creativity and engineering working together, we’re here to help clients imagine what’s possible, put technology to work for people and create a greater enduring impact in the world. Come join us Our Digital Business Analysis team collects and analyzes requirembankents and solves client problems using solutions. It serves as a liaison between Avanade clients and consultants, particularly during initial project phases. Together we do what matters Purpose: The primary purpose of this role is to enable change in an organisational context, by supporting better decision making, through defining needs and business requirements, supporting the delivery, user acceptance testing (UAT) and change management, working independently on projects and / or enhancements across a range of project portfolios. Key competencies * Relevant qualification in Information Technology, Business or related fields. * Significant experience in a business analysis role. * Experience working for banking industry and knowhow of banking domain (e.g.: risk and compliance, customer onboarding, KYC etc.) * Experience in Microsoft Dynamics 365 (D365/CRM) with relevant certifications such as MB-910 or MB-210 or both will be preferred. * Demonstrated understanding of all aspects of the software development life cycle. * Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools. * Proven ability to interpret information, identify patterns, trends and links that inform decisions and solutions. * Demonstrated ability to partner and collaborate effectively with stakeholders to establish strong professional relationships and influence outcomes. * Demonstrated business requirement documentation skills. * Pays high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information. * Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence. What you’ll do * Identify organizational challenges and opportunities through consultation with business representatives during the idea generation and framing stages of the project lifecycle or enhancement initiation to ensure high-level business requirements are gathered for projects and/or enhancements. * Plan and coordinate business analysis techniques required and assess progress of analysis and estimation activities. * Facilitate effective workshops, understanding stakeholders work environment and their needs versus wants. * Define requirements for projects and/or enhancements in collaboration with stakeholders and delivery team members. * Perform decision and gap analyses between business requirements and stakeholder needs. * Provide technical advice to the business and support technology delivery in the clarification of requirements, current system functionality, workflow and process design. * Support the user acceptance testing and change management activities in the rollout of the delivered solution. * Plan and produce quality communications that are clear, concise and easy to consume, taking into consideration stakeholder preferences. Key Stakeholders and Relationship o Internal * Business Stakeholders: Work closely with senior business stakeholders to agree on key business requirements to be delivered. * Teams: Work closely with relevant teams such as Delivery, Applications, DBAs, server administrators, security team, testing team to ensure that changes for development are made in accordance with desired outcomes. * Project Managers: Engage and provide updates on progress regarding deliverables as required. o External * Consultants and Service Providers: Engage with external consultants to deliver projects as required. Enjoy your career Some of the best things about working at Avanade * Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications) * Real-time access to technical and skilled resources globally * Dedicated career advisor to encourage your growth * Engaged and helpful coworkers genuinely interested in you Find out more about some of our benefits [1] here A great place to work As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, but to also lean on your expertise. You get a company purpose-built for business critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look! We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page. Create a future for our people that focuses on Expanding your thinking • Experimenting courageously • Learning and pivoting Inspire greatness in our people by Empowering every voice • Encouraging boldness • Celebrating progress Accelerate the impact of our people by Amazing the client • Prioritizing what matters • Acting as one Learn more To learn more about the types of projects our Avanade X team works on check out these client studies * [3] Cirrus Aircraft CX Case Study | Avanade * [4] Seattle Goodwill - Microsoft Dynamics 365 | Avanade Interested in knowing what’s going on inside Avanade? Check out our videos: * [5] Avanade X | Avanade * [6] Avanade X | Avanade References Visible links 1. https://www.avanade.com/en-gb/career/benefits 2. https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity 3. https://www.avanade.com/en/clients/cirrus-aircraft-customer-experiences 4. https://www.avanade.com/en/clients/seattle-goodwill-dynamics-365 5. https://www.avanade.com/en/solutions/avanade-x?videoid=6304523720001 6. https://www.avanade.com/en/solutions/avanade-x?videoid=6304523720001 We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.