Company Description

Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But don’t take our word for it—read what analysts like G2 and Info-Tech have to say about us.
Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations’ unique strengths, and support their clients by following them anywhere on any device.
Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Job Description

Acumatica is looking for a Senior Business Analyst to join our Field Services team. Join us to build the best-in-class business product using Acumatica xRP technology and grow your skills in a highly professional environment.

This role is available in Montreal, Canada area.

Responsibilities:                                      

Analyzing business scenarios and product requirements, communicating with product managers, partners and customers   

Evaluating information from multiple sources, analyzing, testing, and documenting functionality when it's necessary for design work.  

Writing functional design specifications and technical requirements, analyzing backward compatibility of product changes, negotiating specifications with all stakeholders.  

Decomposing changes in the product and setting tasks for developers, coordinating the implementation details and possible changes to the original requirements  

Interacting with automated testing engineers, technical writers and support engineers within the project under development  

Performing acceptance testing, report bugs.  

Troubleshooting customers' issues and propose solutions.  

Demonstrating features and enhancements being developed to the technical and less technical audience, manage feedback.  

Cooperating with product managers to help refine the product backlog.  

Qualifications

Requirements:

Higher technical education in computer systems, systems and networks; information systems and technologies, system analysis and management, computational mathematics and informatics.  

Experience in system analysis, software design and development of functional specifications - for 5+ years.   

Experience in the following domains will be considered as a plus: Service Management, Accounting, Inventory Management  

Understanding of software design principles, software engineering processes, software product lifecycle  

User empathy, ability to model user behavior and see flaws in the running application.  

System thinking and ability to manage complexity at different levels.  

Ability to structure large amounts of information, decompose objects and processes, synthesize solutions, perform impact analysis of the changes.  

Attention to details and critical thinking.  

Strong technical writing and technical communication skills.  

Basic Business English is required for this role.

Additional Information

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.