We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.
About the team
Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.
About the team
As part of the broader Technology team, our team partners with the business to deliver efficiency and innovation for Coles as the leading retail supply chain network in Australia. We deliver value through quality technology solutions that simplify our distribution and transport businesses. Our platform includes over 40 tools and applications used by our distribution and transport team members daily, including business critical applications.
We are seeking an experienced Senior Business Analyst to join our dynamic and innovative team responsible for being a significant contributor to some exciting projects within the supply chain replenishment team.
About the Role
We are seeking a Senior Business Analyst to manage the review and analysis of the organisation's business intentions, services, processes and information to identify changes that lead to business improvements.
The role will include acting as the primary focal point between the brand/retail support area to provide IT services for the assigned stakeholders process/application areas, managing initiatives end to end (includes assigning business activities to take place).
You will be required to undertake the discovery & development of business requirements, business process improvement, process mapping and design for Supply Chain Replenishment projects.
As part of this role, you will undertake detailed business requirements gathering and documentation activities using agile and waterfall methodologies as required in the relevant project or work-stream. You will manage and elaborate requirements to support solution implementation. This will include requirements and functional design modelling, writing business requirements document, business functional solution document, user stories and use cases among other business analysis artefacts.
You will work closely with the business and IT teams to understand and solve business problems and develop options for functional design & business change. This will involve working with the quality assurance team(s) to ensure business and technical acceptance of the solution being delivered. You will ensure smaller IT initiatives and service requests are aligned to client business and IT strategies, escalating (where required) any non-aligned requests to Line Manager/Delivery Manager for resolution. You will also be required to identify potential problems & putting steps in place to prevent them occurring.
You have an in-depth understanding of information/data models with ability to query the datastores, applications and middleware. This includes working with the technical team to ensure they understand the current and upcoming business requirements for information and data.
You have previous experience mentoring and guiding team members and stakeholders in using best practices in business analysis, business modelling and functional design. You will also be required to develop and maintain defined communication channels and/or stakeholder groups, acting as a single point of contact.
Ideally you have extensive supply chain replenishment and logistics experience at an enterprise level
About you and your skills
• At least 5 years’ experience as a senior business analyst with a high degree of expertise in analysing complex problems. Experience in project management is also desirable.
• Track record of working with agile and hybrid delivery methodologies.
• Demonstrated leadership and team management capabilities.
• Demonstrated senior stakeholders’ management capabilities.
• Functional knowledge of retail supply chain domain in general and retail replenishment domain in particular is preferred.
• Experience in gathering and documenting business requirements.
• Experience in development of business cases.
• Ability to facilitate workshops and lead focus groups.
• Functional knowledge of Supply Chain (Replenishment)
• Ability to map processes and identify process improvement opportunities.
• Excellent stakeholder management skills
• deep functional understanding of IT solutions.
We need a good communicator who is proactive, independent, motivated and keen to contribute to the team’s growth.
If this sounds like you, we’re keen to talk to you
Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it. Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in. Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings. Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers. Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training. Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family. Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
About the recruitment process
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au
Job ID: 144337
Employment Type: Full time
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