Do you enjoy defining processes?
Do you like to build relationships?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About the role
The role of Senior Business Analyst will support the Head of Global Operations Digital Transformation in driving strategic digital transformation for Global Operations where operational excellence is a critical success factor. The suitable candidate will bring a proven set of skills in digital process transformation and implementing intelligent operations combined with a strong awareness of change management.
Responsibilities:
· Analyzing, defining, and documenting complex requirements and business processes
· Developing moderately complex systems specifications, process flow, and conversion strategies
· Creating moderately complex technical and functional user documentation with supervision
· Developing new tools, processes, and solutions to meet core product needs
· Improving processes and specs by researching best practices and analyzing work group data
· Analyzing existing systems, evaluating options for solutions and assessing technical business suitability
Requirements:
· Have a Bachelor's degree in a relevant discipline
· Possess substantial experience in similar role
· Have completed the ISEB accredited program or equivalent training to be a valued Business Analyst
· Be proficient in maintaining automated test scripts
· Have an intermediate understanding of software development methodologies, platforms, tools, and languages
· Have experience using a recognized development methodology (e.g., Agile, SCRUM, KANBAN)
· Possess exceptional written and verbal communication skills to interact with all levels of organization
The critical success measures of this role would be demonstrated in 4 areas:
Collaborative end to end value stream mapping to enable high performing operational processes Applying automation across the value stream to deliver relevant performance targets Meeting key measures of success: Influenced Revenue, cost savings, NPS, turnaround time, and Quality improvement. Operational readiness - ensuring the teams have the skills to deliver the new operating model.
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Salary range
To be added when data can be disclosed
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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