**Description** **Location:** In office, in a location where First Horizon has a presence **Summary** Provide strategic advice, process improvement, and technology solutions to internal bank partners responsible for high impact, customer-facing processes **Key Responsibilities Include** + Lead cross-functional initiatives to review process, analyze data, develop and communicate strategic insights, and recommend solutions to help our associates serve our clients even more effectively by streamlining and simplifying core processes + Establish relationships with key stakeholders and owners of high impact, customer-facing processes in order to understand their needs and develop tailored solutions + Coordinate project management resources, subject matter experts, outside consultants (as applicable), process owners, business leaders and other key stakeholders to deliver results + Develop hypotheses, analyze data, and draw insights to develop actionable recommendations + Utilize Lean Six Sigma and other similar methodologies to identify improvement opportunities and solve complex problems + Utilize data analytics techniques to identify trends and insights from large datasets + Manage multiple projects simultaneously while meeting deadlines and budget constraints + Lead the development of change management and communication plans + Monitor industry trends and developments to stay abreast of changes in the market or key competitors + Communicate status, findings, and key actions to process owners and executive management **Qualifications Include** + Strong leadership + Superior ability to communicate, collaborate effectively, and deliver results in a matrixed environment + Ability to summarize results and decisions in a concise manner across varying stakeholders + Outstanding influencing skills + Excellent strategic thinking skills + Strong analytical skills and high learning agility + Excellent project management capabilities + Process improvement skills + Strong knowledge of the roles of other functions (Sales, Marketing, Operations, IT, Treasury Management, Credit, Risk, Legal & Compliance) and how to optimize the partnership with each function + Proven history of working and delivering on multiple projects simultaneously, with tight deadlines and changing priorities + Bachelor’s degree in Finance, Accounting, Business or related field; MBA preferred + 10+ years of relevant experience in commercial banking + Process improvement experience; Lean Six Sigma certification preferred **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_\_https:/www.firsthorizon.com/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (https://www.facebook.com/FirstHorizonBank) X formerly Twitter LinkedIn (http://www.linkedin.com/company/first-horizon-bank) Instagram YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209\_-Q) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.