Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

Job Summary

Point32Health is currently seeking a highly motivated individual to join our organization as Sr. Business Systems Analyst. The Sr. Business Systems Analyst is responsible for completing complex business systems and data analytics in support of corporate and departmental objectives.

Job Description

Conduct high-level business analysis involving complex business requirements and processes. Develop detailed requirements and related documentation. Participate in business analysis project planning and management (document & maintain plans, manage issue logs & prepares project documentation).Develop and present recommendations for design and assess operational impact of program designs and modifications.Design and implement operational processes, perform system setup validation, execute test procedures, lead efforts to triage newly reported issues, conduct root cause analyses and facilitate the resolution of confirmed issues.Work collaboratively with internal and external business partners to achieve corporate objectives.Prepare and distribute reports, including educational materials.Perform out-of-the-box thinking, collaborate with others, and make a difference every day!Other duties and projects as assigned.

A Bachelor's degree in health science, business, IT or related field or equivalent experience is required, along with a minimum of 5-7 years of professional experience working with and supporting business applications in a health insurance environment.

Knowledge of health plan operations, federal and state regulations, claims processing, referrals & authorizations and utilization management are a plus. 

The qualified candidate should be resilient, collaborative, flexible, and able to manage multiple tasks or projects simultaneously.

Compensation & Total Rewards Overview

As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

Medical, dental and vision coverage

Retirement plans

Paid time off

Employer-paid life and disability insurance with additional buy-up coverage options

Tuition program

Well-being benefits

Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent.  We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org