Amazon operates in a global e-Commerce environment amid diverse sets of businesses.

The Retail Business Services (RBS) group is an integral part of Amazon´s online product life-cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information.

The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group impact online user experiences.

You will have the opportunity to support and contribute to ensuring that the website content is accurate and up to date by analyzing website customer reviews, assigning products to the correct categories so that customers can easily find the products they need, performing quality audits to be sure everything that appears on the Amazon websites respects company’s standards.


Role duties:
- Populating/procuring content for the product catalogs on the Amazon Web Site
- Interacting/coordinating with sellers/account managers
- Identifying and correcting errors/complaints
- Creating reports regarding work received and work performed
- Identifying possible improvements in the processes you work on
- Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
- Inform the manager regarding possible quality issues; analyze the situation and recommend corrective actions
- Flag any updates received from stakeholders on process to Lead/Manager
- Identify areas of possible process improvements (enhancements and pain points)